VIC - MEL - Bayside & South Eastern Suburbs
Job Reference: 38843
Posted Date: 20-Dec-2024
Closing Date: 13-Jan-2025
DescriptionOur Laminex Story For over nine decades, we've been an integral part of the Australian manufacturing landscape, contributing to the iconic design ethos of the nation.
Since the early days, when Vegemite was becoming a household staple, our brand has been there, crafting quality products that have graced Australian homes across the country.
Over recent times, our products have featured on The Design Files, in The Local Project videos, and winning praise on 'The Block'. We've come a long way over the past 90 years – and have an even brighter journey ahead of us.
Join Our Team and Lead the Way in Sales Excellence! Imagine a place where your leadership and passion for sales come together to drive success. We're looking for a dynamic leader to join our team and help us achieve our ambitious goals.
As a Business Development Manager, you'll be at the heart of our operations, focused on driving sales and leading a high-performing team in our Dandenong South site. Your day will start with strategic planning and dynamic interactions, guiding your team to deliver exceptional service and exceed sales goals.
Key Responsibilities: Service Excellence: Deliver outstanding service to our customers.Team Leadership: Lead, mentor, and motivate a high-performing team.Profit Management: Manage profit to meet and exceed company expectations.Customer Experience: Develop and implement strategies to enhance the customer journey, gather feedback, and make data-driven improvements.Operational Savvy: Ensure smooth operations, from maintaining displays to managing inventory and following up on quotes.Market Disruption: Drive change and innovation, leveraging your entrepreneurial mindset to disrupt the market and enhance our engagement.Emotional Intelligence: Handle customer interactions with a high level of emotional intelligence, resolving conflicts effectively and ensuring customer satisfaction.But your impact doesn't stop there. You'll be a driving force in disrupting the market, bringing innovative ideas to the table, and leading the charge in our transformation.
What We're Looking For: Proven experience in a customer-facing sales role, preferably in retail or hospitality.Strong leadership and team management skills.Exceptional communication and interpersonal skills.Proficiency in CRM systems (e.g., Salesforce) and customer feedback platforms.Operationally savvy with the ability to manage and maintain a retail space.High level of emotional intelligence and conflict resolution skills.Industry-related experience in interior finishes is highly desirable.If you're ready to make a difference and lead a team to new heights, we want to hear from you. Join us and be part of our journey to deliver outstanding customer experiences.
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