Fixed Term 12 month contract Flexible, supportive work environment - hybrid arrangements, with 3 days on site (Tuesday/Wednesday/Thursday) $107962 - 120556pa plus super and RDO A little bit about the role We have an opportunity for a Business Analyst who wants to join a leading Council to support our transformation journey with the goal of improving services to our local communities. As the Business Analyst, you will play a key role in delivering complex projects across the council that will deliver organisational benefits. The position will work closely with key users and business stakeholders across all levels of Council to ensure their needs are clearly understood. Documenting processes, identifying pain points, articulating requirements, and validating solutions to assist with the delivery of highly complex projects. About you You will assist in the delivery of high-quality customer and business transformation of Council. Experience in the development of user stories, acceptance criteria, functional requirements, business rules, process maps, and wireframes is required. You will leverage your experience and strong facilitation communication skills to ensure that business needs are clearly understood and be able to communicate with a variety of stakeholders including executives. You are outcome-focused and thrive on working with complex projects. Your aptitude to grasp business processes, understand and appreciate business drivers, customer journeys, and value propositions will be essential to the success of this role. This is a fantastic role to showcase your existing knowledge and enthusiasm and develop your skills further. You will join a growing team, where peer-to-peer learning and collaboration will be a core component that drives success. About working with us We are focused on supporting our employees to achieve their work and personal goals. We offer flexible hybrid working arrangements and excellent staff employment conditions along with being in a prime Camberwell location surrounded by leading cafes, restaurants, and other key amenities making this a fantastic work lifestyle opportunity. Employment requirements Applicants must have the right to work in Australia. Preferred applicants will be required to undergo a National Police Record Check. How to apply Please submit your application online by 11:59 pm Friday 1 November 2024. All applications must be made via the online portal; no applications direct to the hiring manager or from recruitment agencies will be considered. Working together We are currently undertaking an exciting project that will see a transformation in the way we work and the way we serve our customers. Implementation of the Boroondara Customer First Program will provide a customer-centric model of service delivery that includes technological innovation, process improvement, and business system renewal - we value your input and look forward to our journey ahead.
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