WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac, our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.Reporting to the Group Business Manager Customer Service Centre (CSC), the Business Analyst provides business data, analytics, insight and recommendations as well as process improvement maps across all facets of the business unit.The role requires the analyst to provide support and strategies to enable stakeholders to understand and make key decisions to achieve company targets and other important KPI objectives. Utilising data and other system resources, the analyst is expected to identify opportunities and trends and to provide modelling and tools to assist in the success and growth of the business.In addition, the analyst shall conduct reporting internally and externally with absolute accuracy and will be involved or lead major projects that maximises business performance and optimize business operations.Location: South Guildford WARoster: Monday – Friday, 8.5hrs/day – Full Time PermanentTo be successful the following is required:Intermediate to advanced proficiency with Microsoft Power Platform products, such as Power BI, Power Automate, and Power Query.Experience in a medium to large enterprise, with a strong background in business analytics, process improvement, and project management.Strong problem-solving and negotiation skills, with a flexible and adaptable approach.A Customer Service approach with strong communication and interpersonal skills and the ability to collaborate effectively across departments.Skilled in planning and organisation, adept at managing time and adjusting to fluctuating workloads and priorities.Bachelor's degree in commerce, Data Analytics, or a related field.What we offer:Opportunity to receive a referral bonus of $5,000 as part of our recommend and spend program.Job security with a consistent pipeline of workUnrivalled training and development via The WesTrac InstituteFamily-friendly, Perth-based rostered work - Stay home every nightFantastic team environment and inclusive work cultureMade for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many morePaid parental leave, discounted health insurance, income protection insurance, and salary sacrifice optionsIf you are interested in taking your career to the next level with WesTrac click the 'Apply' button today!WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.
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