Office Management (Administration & Office Support)
Brightt is a small South Australian, NDIS registered provider that provides Positive Behaviour Support to NDIS participants across SA, QLD, VIC and NT. Our Head Office is located in Adelaide.
We are seeking a highly skilled and enthusiastic person to join our team located in Adelaide CBD in a Full-Time role as a General Manager, with a hands-on approach. Our business is growing, and we need a General Manager who can take our business to the next level of development.
The General Manager is responsible for Brightt's corporate support services providing the organisation's service delivery areas with expertise in administration, financial management and planning, workforce culture and systems and infrastructure support.
You will be working closely with the Managing Director, assisting with the daily operations and coordination of the business.
General duties of this position include:
Systems and Infrastructure Manage service operational infrastructure and system requirements. Develop and implement governance policies and practices that protect Brightt's assets and ensure value for money. Business Planning and Budget Process Lead implementation of the annual Business and Budget planning activities, setting timelines and ensuring delivery to meet Managing Director requirements. Lead implementation of the Strategic Planning process as requested by the Managing Director. Ensure financial compliance with all contractual agreements and reports. Work with the Managers/leaders to develop budgets for projects and organisational activities. Support the work of Brightt and the Managing Director by building and maintaining effective relationships with NDIS. Contract Management Ensure appropriate supplier and partnership contracts and MoUs are in place to deliver HR, OH&S, IT and other required services provided to the organisation. Ensure business contracts are compliant with good practice, meet funding contractual obligations and protect the interests of the organisation, its clients and stakeholders. Maintain an up-to-date contract register to support business areas. Implement appropriate policy, delegations, checks and balances to ensure business compliance. Staff Management Manage Corporate Team, implementing regular team meetings and individual supervision of direct reports including Business Manager and Administrative Assistant. Ensure appropriate workforce support and health and safety services, policy and practice are fit-for-purpose and responsive to organisational needs. Coordinate the annual staff appraisal and performance measurement process across the organisation. Executive Team Participate positively in regular executive team meetings as required and established by the Managing Director. Take responsibility for own professional development and performance against KPIs. Report regularly as required. Health, Safety and Wellbeing Requirements Participate in and contribute to Occupational Health Safety and Wellbeing (OHS) activities to ensure a safe work environment for staff and clients. Comply with Brightt's OHS policies and procedures to ensure the achievement of a safe working environment and culture. Ideal Candidate Demonstrated ability to work in a leadership position, including a high level of professional and ethical behaviour within an organisational setting. Demonstrated experience in managing contracts, financial and program reporting, budget and business planning. Demonstrated ability to work autonomously and with flexibility, managing competing priorities, using initiative to problem solve and manage own workload. Demonstrated ability to identify, measure and report on outcomes. Working knowledge of the latest business policies and regulations. Demonstrable analytical thinking and business insight. Ideally has some knowledge and understanding of NDIS framework and practice standards. What we need from you: Relevant qualifications, which must include Bachelor Degree or Graduate Diploma of Business Administration, Commerce or relevant field. Excellent written and verbal communication skills are paramount. Well-developed communication and interpersonal skills with a wide range of stakeholders. Ability to manage a small team and provide leadership to internal staff. Ability to build strong partnerships with minority communities, service providers and government departments. Capacity to work independently and exercise sound judgement, whilst being a good team player. A genuine commitment to act in accordance with service's mission and values. Willingness to work in an environment that includes dogs. Mandatory Requirements Motor Vehicle Driver's License. Satisfactory National Police Record Check. Satisfactory Working with Children Check. Satisfactory NDIS worker clearance. Ability to work in Australia. What we will give to you Car parking in CBD. Top of the range laptop and phone. Office therapy dogs. EAP service. This role is primarily office-based and the successful candidate will be expected to attend the office on a regular basis. Additionally, from time to time, you may be required to travel to other areas within Australia as needs arise.
Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on working with us.
Please include your resume and cover letter.
With respect, no recruitment agencies please. Candidates must have work rights for Australia.
Only shortlisted candidates will be contacted.
Applications will close COB 20th December 2024 .
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