Employment Type
Permanent
Closing Date
4 Dec 2024 11:59pm
Job Title
Assistant Store Manager ROSNY PARK
Job Summary
To support the Store Manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model. You will be a member of the team with excellent skills in operational governance. You will collaborate with the Store Manager to create a high performing team by coaching and empowering others to fulfill operational requirements and achieve their performance targets.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Rosny Park store is hiring an Assistant Store Manager to join their team on a Full Time basis. This is an opportunity to enhance your leadership skills, overseeing a retail team with a unique buzz and energy at Telstra within a dynamic team environment.
What you'll do
Oversee the induction of your new team members
Coach the store's team to meet (and exceed) store targets
Help support your team with customer query escalations
Be the Store Manager's right-hand person, stepping up to act as Store Manager when needed
Execute business initiatives in store to meet financial and customer key metrics
Act as team cheerleader – leading from the front and helping to motivate the team, fostering an awesome store culture
Organise the store floor and team's work schedules, to meet customer demand
About you
You have previous experience in a retail leadership/assistant management role
You're able to energise and drive a retail team to exceed sales targets and KPIs with demonstrated success
You lead from the front and can influence and build rapport with a diverse and varied team
You're able to resolve customer issues with your eyes closed and can put a creative spin on problem solving
You're an excellent communicator who can help support the Store Manager in taking team members through change
What's next?
After you've submitted your application, the next step is a video assessment supported by our partner, Hire Vue. Please keep an eye out for the email to move your application along swiftly.
Why Telstra?
Retail Opportunities at Telstra
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
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