ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Our Family Store is committed to providing a fun and affordable shopping experience for the community.
All profits made through our family store go to funding Salvation Army programs and services.
About the role We are seeking a values-driven and proactive Assistant Store Manager at our Gladstone Family Store location.
Reporting to the Store Manager, this is a permanent, part time position offering 20 hours per week, including Saturdays.
Salary and conditions are in accordance with the General Retail Award Level 4.
You will successfully Supervise the daily operations of the Family Store and ensure that it is operating at an optimum level, including retail space preparation, stock rotation, ensuring pricing policies are adhered to, maintenance of the cleanliness of the store, point of sale service, cash register operations, customer service enquiries. Open & close the store and supervise balancing the cash registers at the end of the day as required. Assist Store Manager to ensure effective marketing of goods for sale; ensures the store is merchandised and stock displayed in a tidy manner. Ensure all store procedures continue to operate seamlessly and without incident when in the role of acting store manager. Assist and support the Store Manager to develop and implement strategies to increase sales figures and ensure store operations are operating at an optimum level. Manage Family Store workers effectively in an efficient and courteous environment that fosters a productive experience for customers and staff alike, escalating matters to Store Manager and/or Corps Officer as required. You will have (Requisite Skills & Qualifications) An appreciation of and the ability and willingness to promote and support the values and ethos of The Salvation Army. 5 years' experience in retail and/or customer service (desirable). 1 years' experience in mentoring / training staff or ability to demonstrate capability to undertake. Marketing experience (in-store and online) is highly desirable. Proficient in POS systems, Microsoft Office, as well as a willingness to learn and utilise other systems. Demonstrated people management skills with an emphasis on volunteers and the community. Ability to prioritise tasks and manage time effectively. What we offer We offer our eligible employees real and meaningful benefits such as:
Health, fitness and financial discounts / benefits; Paid parental leave - 12 weeks; Staff store discount; Up to 8 weeks leave per year through our purchase leave scheme; Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity; Purpose driven career with positive social and sustainable outcomes; Employee Assistance Program - Independent confidential counselling service; Opportunity for career development; Chaplaincy services; An inclusive culture of dedicated, passionate and professional team members; Positively supporting and impacting the lives of others through your career contribution. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory National Police Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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