Aps5 Team Leader, Customer Service

Details of the offer

Our client is a key player in maintaining Australia's biosecurity and imported regulatory activities. They are seeking 2x APS5 Team Leaders to join their Biosecurity Operations Division. This role offers the opportunity to lead and manage a team within a regulatory environment, develop and supervise workforce management, and communicate with internal and external stakeholders.
What you'll do: As an APS5 Team Leader, your role will be pivotal in maintaining Australia's biosecurity standards. You will lead a dedicated team within the Client Contact Group, developing workforce management products that meet the nation's import requirements. Your ability to communicate effectively with both internal and external stakeholders will be crucial in delivering regulatory functions. Furthermore, you will ensure adherence to APS Values and departmental guidelines by leading change within your team.
What you bring: Strong leadership skills coupled with experience in biosecurity operations.Understanding of regulatory environments to guide your team.Excellent communication skills to negotiate effectively with various stakeholders.Ability to analyse data and make evidence-based decisions.Demonstrated flexibility and problem-solving skills.Biosecurity background not essential.What's next: Immediate start.Initial 6-month contract with the opportunity to extend.5 days on site – Monday to Friday.Based in Mascot – close to transport.Valid Baseline Clearance an advantage.Candidates must be an Australian Citizen.$55-60 per hour + Super.Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Lucille Kotze on 02 8289 3103 for a confidential discussion.
About the job Contract Type: TEMPORARY
Focus: Customer Service
Industry: Call Centre and Customer Service
Salary: AUD55.00 - AUD60.00 per hour
Workplace Type: On-site
Experience Level: Mid Management
Location: Mascot
Job Reference: GQK/NSW/BIO
Date posted: 17 October 2024
Consultant: Lucille Kotze

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Nominal Salary: To be agreed

Source: Jobleads

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