Salary: $83,706 - $89,659 + up to 15.4% SuperannuationLocation: Cairns - QLDThe RoleThe Business Support Officer (BSO) is responsible under limited direction to perform and achieve simple to some complex procedural, operational, administrative and business support work within an integrated workforce. The position's core role is to provide front house customer service delivery via mailboxes, Skype, or face to face. The incumbent is responsible for maintaining a well-developed understanding of and compliance with relevant legislative frameworks, government decision-making, and Defence's mission and policy requirements.The BSO is expected to review the quality of work undertaken by others and identify opportunities for improvement towards best practice. The BSO will engage and communicate with influence to all stakeholders to identify, respond, and provide advice on issues to meet customer service needs and build positive and constructive relationships.About our TeamThe Minor Vessel Systems Program Office (MVSPO) operates within the Naval Shipbuilding and Sustainment Group (NSSG). MVSPO supports Navy Minor Vessels and Army Amphibious capabilities, operating from offices in Henderson (WA), Darwin, and Cairns. As part of NSSG, MVSPO is evolving into the Maritime Sustainment Model (MSM) being progressed under Plan Galileo.The MSM will be a national integrated approach to ensure the significantly larger and more complex fleet that results from Continuous Naval Shipbuilding can be effectively sustained. Our Location: HMAS Cairns is the primary Defence establishment in the Cairns Region. It is a Royal Australian Navy base with 900 Australian Defence Force and civilian personnel.Cairns is considered a 'remote' location, and Defence employees who work in Cairns are eligible for locality benefits. Defence provides relocation assistance to eligible APS employees required to relocate, subject to negotiation and Delegate approval.Our Ideal CandidateWill demonstrate leadership behaviours and traits in accordance with Defence values. The BSO will:Demonstrate an understanding and experience in supporting and maintaining administration systems, processes, and procedures;Demonstrate knowledge and compliance with legislative frameworks, government decision-making, and Defence's mission and policy requirements;Engage with stakeholders at all levels in relation to administrative issues;Identify, anticipate, and respond to stakeholder needs and expectations to achieve required outcomes;Be organised, apply attention to detail, have effective communication skills, and manage workflow and resources whilst working in a dynamic and busy environment;Work independently with reasonable autonomy and accountability for the achievement of outcomes of their work;Be accountable to work within a team, communicate effectively while managing workflow and resources.The successful applicant must be an Australian Citizen, able to hold a security clearance of Baseline Vetting.
#J-18808-Ljbffr