James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.
We now have an exciting opportunity for an Administrative Assistant to join our team in the Indigenous Education and Research Centre in Cairns .
Full-time and continuing position Based at the Cairns Nguma-bada campus, Smithfield HEWL 4: $68,694 - $72,973 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits This position is identified for Aboriginal and Torres Strait Islander people. ABOUT THE ROLE In this role, you'll provide essential support to staff, students, and leaders within the Centre, ensuring smooth and efficient processes that reflect our values of excellence, authenticity, integrity, and respect. Your responsibilities will include data entry, responding to enquiries, event support and meeting coordination. Working both independently and collaboratively within the team, you'll manage tasks with professionalism and efficiency.
QUALIFICATIONS, SKILLS AND EXPERIENCE Sound customer service skills with experience in a high-volume environment managing high numbers of inquiries via phone and email. Demonstrated ability to carry out routine tasks autonomously and work effectively as part of a team to achieve outcomes. Routine organisational and time management skills with ability to use informed judgement to prioritise and meet competing deadlines. Effective written and interpersonal communication skills in dealing with people from a variety of backgrounds with attention to detail. Experience with relevant Microsoft and other computerised systems and/or databases. A current Working with Children Blue Card (or have the ability to rapidly obtain). ABOUT THE INDIGENOUS EDUCATION AND RESEARCH CENTRE JCU's Indigenous Education and Research Centre is a leader in providing Indigenous education, research and engagement through successful and sustainable programs and services. We empower students to be independent, critical, and analytical thinkers, and assist them to plan, set and achieve their goals.
HOW TO APPLY AND CONTACT DETAILS Are you ready to make a difference? Join us at JCU, where your future meets the tropics.
Click the 'apply ' button to be redirected to the JCU careers page and follow the below steps:
Complete the application form Upload your current resume Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success. Applications close on 26 November at 11:55 PM AEST.
For any enquiries about the role, please contact Manola Chong on 4781 5212 or email .
ABOUT OUR PROCESS At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.
Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.
WHAT MATTERS TO US AT JCU Our People - Our staff, students, and the communities we serve Our Education - Knowledge has the power to change lives Our Place – the Tropics and beyond Our Research – a catalyst for innovation and knowledge generation James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.
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