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Administration Officer

Details of the offer

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?
Our Patient Services Team has a vacancy for an enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital's Admissions and Reception.
As an Administration Officer your responsibilities will include: Perform a broad range of administration duties including: Answer and redirect calls Organise appointments and prepare admission paperwork Conduct follow up requests and make reminder calls for visits Maintain accurate and effective record management systems including preparation of medical records Perform Health Fund Checks as required Manage the collection of excesses/co payments Coordinate with staff from other departments Complete other clerical tasks such as data entry Hunter Valley Private Hospital is located on the fringe of Newcastle, close to beaches and the Hunter Valley and is close to the Pacific Motorway, vineyards and university. The hospital is an 83 bed facility which offers a variety of surgical, medical and rehabilitation services.
Employment at Hunter Valley Private allows you to embrace a quality lifestyle. As the longest established private hospital in the region, HVPH enjoys seeing exceptionally high patient satisfaction scores and prides itself on being a referrer of choice due to the exceptional care patients receive.
Enjoy an easy journey to work with free parking or easily accessible public transport in a relatively quiet location.
Hunter Valley Private cultivates an inclusive team culture, prioritising both patient and staff safety in the provision of excellent care , having received perfect ratings in its last 2 ACHS accreditation surveys.
We provide flexibility in rostering and strive to help staff maintain a positive work life balance. Workplace safety is extremely important at HVPH, with all staff engaged in safety and wellbeing programs across the site, including Fitness Passport.
Selection Criteria: Excellent interpersonal and communication skills Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment Strong attention to detail Experience in MS Office (Outlook, Word, and Excel) Works well independently and within a team Flexible to work a variety of shifts – early/late shifts & weekend work WebPas Hospital system experience (Desired) Health Fund eligibility knowledge Applications close: 17 th July 2024  To Apply: Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.
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Hunter Valley Private Hospital, Newcastle, Maitland & Hunter

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