Administration Officer (Emergency Department), Queensland HealthWork as part of a multi-disciplinary team within our highly dynamic Rockhampton Emergency Department.
If you are an Administration Officer seeking job security but also flexibility, this Part Time opportunity may be what you've been looking for!
The Administration Officer performs functions such as responding to general reception enquiries and supporting medical and nursing staff within the department, while also consulting with patients, carers, and clinical staff to obtain correct details for completion of admissions and record information accurately and efficiently into the hospital information systems.
About us:Is a 305-bed facility and is the main referral hospital for Central Queensland, now providing integrated cancer care services in Central Queensland in the newly established building boasting state of the art medical equipment.
The other primary hospitals within the health service are Gladstone, Emerald, Yeppoon and Biloela together with many smaller rural units transfer patients through to Rockhampton for specialist care and investigation.
About the role:The Emergency Department (ED) Administration Officer provides and maintains a highly responsive and effective administrative support and customer service function to the 24-hour Emergency Department. The Emergency Department Administration Officer contributes to patient safety and patient flow by performing a skilled reception and customer service role to patients and visitors attending the Emergency Department, as well as providing an admission, discharge, and administrative support function to assist Nursing, Medical and Allied Health staff in the department whilst maintaining confidentiality, professionalism, emotional resilience, attention to detail and a data quality focus.
About you:Exercise judgement and initiative to resolve immediate problems in situations where precedents have not been established and procedures have not been defined, ensuring a satisfactory outcome is achieved.Well-developed communication skills with the ability to interact professionally and sensitively with all levels of staff, patients, and the general public.Ability to respond effectively and immediately in emergency situations by following internal procedures and protocols.What we offer:Salary information: Total remuneration value of up to $82,236 p.a. is comprised of:
An hourly rate between $38.81 - $43.16 p.h.12.75% employer superannuation contribution17.5% leave loadingOther benefits include:
Professional Development OpportunitiesEducation Opportunities – Study and ResearchWork-Life Balance, Variety and FlexibilityGenerous Salary SacrificingPaid Parental LeaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportVaccine Preventable Diseases (VPD) requirements:It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply:To submit your application / expression of interest, please include:
Your current CV or resume, including referees.A short 1 to 2 page cover letter outlining how your experience, abilities and knowledge align with the organisational values, accountabilities and "How you will be Assessed" section of the Role Description.Include any additional forms / evidence as attached or listed on the Role Description.Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.
Applications close: Monday, 11 November 2024.
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