Accounts Receivable / Credit Officer 12 Month Contract Brownes is an iconic West Australian fresh dairy business. Dating back more than 138 years, Brownes has a strong and loyal following and sources all of its milk from South West WA dairy farms. Brownes holds leading positions in the fresh milk, flavoured milks, creams and yoghurt categories and has won various WA and National dairy awards. THE POSITION The Accounts Receivable / Credit Officer is to actively participate in the process and management of the Accounts Receivable function, to maximise the collection efficiency and minimise overdue/doubtful debts using calls and emails. The Accounts Receivable / Credit Officer is to maintain a customer focus in responding to customer claims and queries on a prompt basis and pro-actively contribute to the day-to-day operations of Accounts Receivable. Key Accountabilities would include but are not limited to: Department contribution Assist the team in maintaining smooth operation of Accounts Receivable Department. Contribute to the documentation and management of appropriate department procedures. Day to day operations Monitoring customer accounts on assigned ledgers for non-payments, delayed payments and other irregularities and resolving discrepancies. Debt Collection of overdue invoices – phone & emails. Management of AR mailbox and processing credit card payments over phone. Preparation and distribution of account reconciliations where required. Responding to customer queries promptly/courteously and raising credit requests where necessary. Processing of customer credits/claims in Oracle JD Edwards per company process. Requesting POD or invoice copies as required. Uploading payments daily and completing allocations on assigned ledgers. Processing of Vendor manual F&OB Dockets. Maintenance of customer records, timely requests to Master Data to ensure all customer details are current. Resolution of claims Keep Account Managers and Key Stakeholders informed regarding outstanding claims. Resolution and allocation in a timely manner. Managing claims maintenance tool. Processing and communicating claims. Internal Business Support Contribute to business development and value adding projects. Provide high quality services to leverage maximum benefit to the business. QUALIFICATIONS Accounting certificate or diploma. Preferable to have a minimum of 2-5 years' experience in a similar role. Experience with JDE or SAP systems. Sound knowledge of Microsoft Excel, Word and Outlook. Accurate typing and data entry skills. The person we are seeking would have good communication skills, both in written and verbal, and be highly organized with the ability to prioritize their workload to meet deadlines. We are seeking someone who is proactive and not afraid to contribute new ideas and processes to help improve efficiencies. WHAT WE OFFER Working with a supportive, friendly finance team who are all located at our Head Office in Balcatta. Advantage of plenty of free onsite parking, an active social club, five weeks annual leave, Employee Reward & Recognition program, Employee Assistance Program, and free product on site. All applications must have full working rights in Australia. All candidates will receive a response. 2 February 2024 Perth , Western Australia, AustraliaContract/Temp Accounting Accounts Receivable/Credit Control #J-18808-Ljbffr