Account & Relationship Management (Sales)Hi there, thanks for checking out our listing!Stirlings, established in 1973, is a privately owned stockholding & processing distributor of Stainless & Performance Steel products. We import materials, stock them, process them into different forms, and sell them to our customers around Australia and internationally. Our top-quality Performance metals have made it into factories, bridges, buildings, sculptures, vehicles, ships, and more.We at Stirlings pride ourselves on being a privately owned business. Despite our continuously growing operations nationwide, as a member of the Stirlings team, you will also become a member of the family. Your new job with us will be stable, and you will be professionally trained on the job and receive a multitude of benefits for your work.We are looking for a Full-Time Account Manager for our headquarters in Perth. The successful candidate will possess the following:Strong experience in Customer Services and Sales.Intermediate knowledge of specific industry needs and applications.Intermediate in sales & customer servicing of industry.Intermediate knowledge of business & processing software.Advanced knowledge of Stainless & Performance Steels.Advanced oral & written communication skills.Intermediate knowledge of Supply.Interpersonal skills and ability to work in a team.Reporting to the Sales Manager, the responsibilities of the Account Manager include:Oversee all activity of the sales process and transactions to ensure order fulfilment and customer satisfaction.Negotiate Quotations, with margins, freight costs, and profit with customers and relevant parties to add value to the company and customer relationship.Follow up and engage with previous customers regarding any potential future business.Assist with inventory requirements and sales forecasting of specific products to ensure the customer's demand is met with accurate supply.Assist & support the development of specialised products through business with customers and specific projects.Develop relationships with suppliers & manufacturers.Liaise with Quality & Customer Service Team members regarding quality issues.Engage and participate in Commercial & Technical risk management for supply.Assist & support the development of All Industries, identifying inventory requirements, market opportunities & industry knowledge to boost business.Support national sales teams with Project & Indent packaging services.The responsibilities of the role are not limited to the ones mentioned above. This exciting opportunity resides in our branch in Bibra-Lake, assisting team members with targeted markets and territory development.Sound good? Career development opportunities within the company are strong on internal transfers and promotion!So, if you're looking for a new challenge and believe you have what it takes to become a member of our team, please apply with a copy of your cover letter & resume. Thank you!Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as an account manager?Do you have experience working with logistics, freight & delivery services?Do you have customer service experience?Do you have experience using Pronto?To help fast track investigation, please include any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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