Knauf is one of the world's leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools. With more than 300 production facilities and sales organisations in over 90 countries, 40,000 employees worldwide, and sales of 12.6 billion Euro, the Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia. Knauf is seeking a passionate, experienced, and reliable Account Manager to join our ambitious team. We are seeking a disciplined, goal-driven individual with a proven sales track record, strong time management, collaboration skills, and a focus on building lasting professional connections. This role is focused on growing profitable sales, fostering client relationships and contributing to business development. Responsibilities include driving sales aligned with plans, nurturing customer relationships, implementing multi-channel strategies for sustainable market growth, identifying key business opportunities, and ensuring accurate market and sales reporting. Utilise your multi-channel sales expertise to support our business, emphasizing meticulous CRM utilization for market reporting and customer records. This role reports to the General Manager Northern NSW and will be based in Ballina or Coffs Harbour, NSW while also focusing on the Greater Northern Rivers, Far North Coast and Coffs Coast regions. Role responsibilities: Ensure business transactions are conducted in a legal and professional manner with strong ethical, safety and compliance standards Undertake sales activities within the segment / region to exceed budgeted targets and take corrective action as required, whilst exceeding customer expectation Contribute to the development of the segment and customer strategy and plans, to protect current business and win new business whilst identifying opportunities for value added products, systems, and services through account plan management Develop strong multilevel relationships with targeted customers and segment decision makers whilst providing outstanding customer service to ensure a supplier of choice position Ensure an exceptional customer experience throughout the sales cycle as well as customer accounts are managed to an acceptable debtor level Maintain and report knowledge of market trends, competitor activities and developments Ensure appropriate reporting and recording of sales activities via reports and CRM Candidate requirements: Tertiary qualifications in sales/business related discipline will be highly regarded Superior written and verbal communication, negotiation and influencing skills Ability to speak, present and lead discussions with customers along with providing product training to a customer group Self-motivated, driven, enthusiastic and resilient with the ability to operate autonomously Intermediate to Advanced competency in Word, Excel, and Power point SAP & CRM Salesforce experience and knowledge preferred Must possess a current NSW Driver's License A minimum of 5 years external sales experience Building industry knowledge and experience preferred but not essential Established Building industry contacts in the Region preferred but not essential Why join Knauf: Highly competitive remuneration package + company vehicle + phone & laptop Free Parking On-Site Yearly pay review Strong career progression opportunities for motivated individuals 14-week Parental Leave (Primary Carer) Great work-life balance Employee Assistance Programs Knauf values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. As part of the recruitment process successful applicants will be required to complete pre-employment screening which may include a medical and police clearance.
