Do you thrive in a client-centric, collaborative environment? We are seeking a bright, motivated individual to join an award-winning insurance broking team in Balcatta! This organisation believes strong client relationships and a personalised approach are key to success. If you're looking for a smaller firm where your ideas can make a real impact, this is the opportunity for you! In this role, you'll play a vital role in supporting clients and growing the business. Your responsibilities will include: Client service excellence: Maintaining and building strong relationships with clients and insurers,ensuring their needs are met promptly and efficiently. Guiding policy administration support in handling all aspects of policy administration,from invoicing to documentation processing. Risk management: Assisting with risk identification,analysis,and mitigation strategies. Working with the Claims Manager providing technical advice: Supporting clients throughout the claims process,ensuring smooth resolution. Process improvement: Identifying opportunities to streamline processes and improve efficiency. Business development: Contributing to the development of new business opportunities through client interaction and referrals. You're a perfect fit if you possess: Proven experience in insurance broking (Tier 1 preferred). Excellent communication and interpersonal skills. Strong organisational and time management abilities. Proficiency in Microsoft Office, with broking software experience. A positive and proactive attitude with a client-first approach. Join a growing team: Small, collaborative environment with open communication. Abundant parking for your convenience. Growing SME client base offering diverse challenges. Location in the vibrant northern suburbs of Perth. Ready to make a difference? On offer is a competitive salary package and a supportive work environment where you can learn, grow, and contribute to yours and their success. Don't miss this exciting opportunity to build your career in a rewarding and dynamic field! Apply now! YOU NEED TO HAVE FULL AUSTRALIAN WORK RIGHTS TO BE CONSIDERED FOR THIS ROLE. If you are ready to move forward with your career, we encourage you to apply now by submitting your resume through the advert or via the candidate portal on our website. Online applications are encouraged. Shortlisted candidates will be contacted promptly. All applications to Implicor remain confidential and will not be discussed with anyone outside of Implicor without your consent. You can also find out more about Implicor on our website . #SCR-catherine-lanigan#J-18808-Ljbffr