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Established in 2002, Carbal Medical Services is a not-for-profit, charitable organisation dedicated to delivering comprehensive health services to the Aboriginal and Torres Strait Islander communities in the Toowoomba and Warwick regions. Carbal's core mission is to provide holistic primary health care, fostering positive health outcomes for Aboriginal and Torres Strait Islander individuals and their families. Through innovative community outreach, culturally tailored programs and a commitment to addressing grassroots needs, Carbal is making a lasting impact in the region.
Position Overview The purpose of the Aboriginal Disability Liaison Officer (ADLO) is to ensure there is culturally appropriate connection between the National Disability Insurance Agency (NDIS) and the Community. The ADLO will assist in helping to enhance engagement and communication allowing Aboriginal and Torres Strait Islander people to know about the NDIS and support to complete NDIS Access Requests. Understanding of the national privacy principles and the importance of confidentiality will make you stand apart from other applicants.
This position will be based in Toowoomba at our NDIS office and is a part-time position, 3 days per week.
Key Duties Include Provide outreach to Aboriginal and Torres Strait Islander communities in a culturally sensitive manner, breaking down barriers to accessing the NDIS and developing trust and rapport.Linking participants via online platforms and resources and assisting with applications.Supporting participants and their representatives to attend appointments to get functional assessments and other evidence for access requests.Supporting participants and their representatives in obtaining updates with respect to forms submitted.Supporting participants handover to their chosen provider.Actively promote awareness and the benefits of the NDIS among Aboriginal and Torres Strait Islander communities at community events.Linking Aboriginal and Torres Strait Islander people who are not eligible to other community and mainstream supports.Maintain a positive work environment along with harmonious and cooperative relationships with fellow employees, management, and clients.Ensure all interactions with clients and staff show appropriate responses to their needs and demonstrate the application of our code of conduct.Contribute to the efficient and effective functioning of the workplace to meet organisational objectives. This includes demonstrating appropriate and professional workplace behaviours and providing assistance to team members as required.Be responsible for maintaining your own professional work ethics and participate in staff meetings in a constructive manner.Requirements: Experience providing one-on-one support to clients.Ability to collect data, write reports and client notes.Experience working in an Aboriginal community/health/disability service.Demonstrated understanding of the issues and barriers that impact upon the safety and wellbeing of Aboriginal and Torres Strait Islander people.The ability to interact and communicate with Aboriginal people from diverse backgrounds, with sensitivity to Aboriginal culture, history, and current social impacts on them.Effective organisational skills to plan, manage and prioritise tasks and resources to deliver outcomes within time and budget considerations.Ability to work independently and in a team environment, cope with pressure and able to meet tight timelines.The ability to interact and effectively engage with a range of administrative staff, medical practitioners, nurses, and other health professionals and external agencies.Demonstrated computer skills especially in the use of client information systems or similar.Knowledge and understanding of the National Disability Insurance Scheme (NDIS) or willingness to learn.Knowledge and understanding of child protection requirements relating to community organisations.Experience working with external health providers and other community-based services and organisations.Experience working with Aboriginal and Torres Strait Islander people and having a clear understanding of Aboriginal and Torres Strait Islander culture.Tertiary qualification in community services, health, or another relevant professional field (preferred but not essential).What We Can Offer You Salary Sacrificing Options: Increase your take-home pay with our salary sacrificing options.Impactful Work: Collaborate with a multidisciplinary team making a real difference in the lives of Aboriginal and Torres Strait Islander people.Inclusive Environment: Work in a supportive, culturally rich environment that values diversity and inclusivity.Flexible Pay Access: Through our new "Paytime" system, access a portion of your pay as you earn it.Christmas Leave: Enjoy two weeks off over the Christmas period (taken from annual leave and public holiday leave).Free Gym Membership: Stay healthy with access to a gym membership (conditions apply).Employee Assistance Program: Access professional support services to ensure your wellbeing.Annual Uniform Allowance: Receive an allowance to maintain your professional attire.Exclusive Discounts: Benefit from discounts with our tyre service partner.Staff Events: Participate in all-staff events held two to four times a year.Professional Development: Enrol in our comprehensive suite of online professional development courses, developed exclusively by Carbal and nationally accredited with peak bodies.If you are passionate about making a difference in Aboriginal Medical Services and contribute to positive health outcomes for First Nations communities, we encourage you to apply! Submit your resume and cover letter by COB Friday, 3rd January 2025, by selecting the "apply now" button. * Please note the advertising closing date is indicative only. Carbal Medical Services reserves the right to close the advertisement before this date is reached. Therefore, we encourage you to submit your Cover letter and Resume as soon as possible. ** Please note that due to the volume of applications we receive, only those successful will be contacted. This is a non-identified position. Carbal is an equal opportunity employer and Aboriginal and Torres Strait Islander people are encouraged to apply.
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