General InformationJob TypePermanentCategoryCustomer ServiceBusinessPlaceMakersLocationOtagoJob Reference38493Posted Date25-Nov-2024Closing Date18-Dec-2024DescriptionPlaceMakers Queenstown provides a busy working environment where no two days are ever the same. We pride ourselves on our customer connection and value genuine interactions with our loyal customer base daily. Our drive-thru & yard team are integral to our customer experience.The Role:The Yard & Drive-thru Team leader position is responsible for ensuring that this department thrives and exceeds set goals all while maintaining a fantastic team culture and safety focus.You will achieve this by:Working alongside a team of 7-8 driving helping to provide exceptional serviceLeading the yard & drive thru department to ensure an efficient warehouse is maintainedManaging team workload to ensure customer delivery and collections are ready in timeActively working to ensure the safety of your team, our customers and the departmentMotivating the team to achieve operational excellenceMaintaining world class employee engagement and safety standardsAssisting the Inventory Controller with maintaining stock levels and accuracyWorking with other department leaders to ensure seamless serviceAbout you:We're looking for someone with a passion for leadership who can implement systems and processes to ensure that we continue to be the leading supplier for building materials. To be successful you will need to build and maintain effective relationships with teammates and customers by being solutions focused.Skills and Experience:Fit & healthy (regular manual handling is a requirement of the role)Leadership experience: Similar leadership role – or demonstrable ability to motivate othersClearly influences internal and external stakeholders to achieve goals KPIExperience in providing exceptional customer serviceCan innovate systems and processes to take the department to the next levelHealth & Safety Knowledge and ExperienceExcellent communication skillsThis is a permanent full-time role, offering 45 hours a week. Working Monday to Friday with plenty of training and support.Our Benefits:Competitive hourly rate & Staff-buying privilegesGenuine development opportunities that come with being part of the wider Fletcher Building GroupEmployment Education FundHealth & Wellbeing initiatives including an Employee Assistance ProgrammeJoining an inclusive and diverse team and companyJoin Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.Pre-employment checks including references, medical, drug test and a criminal background check is required as well as the legal right to work in NZ indefinitely.We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
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