RAC Auto Services in Mandurah is looking for an experienced automotive master technician to take that next step up into a Workshop Controller / Team Leader role.Our Mandurah centre has an air-conditioned workshop with free amenities and FREE onsite parking.What can we offer you?Annual salary $80K plus + forthrightly pay runs + monthly incentives + guaranteed annual increases RAC Employee benefits - free physio program, discounts on products, discounts with over 100 retail partners and more!Tailored company Uniform 'Normal' hours rates for first 38 hours plus 11% superannuationOvertime and penalty rates Training and qualifications in new vehicle technology Leadership development program Connected, engaged and supporting team culture What will you be doing?Reporting to the Center Manager, this role leads a team including 1 senior technician, 4 technicians and 4 apprentices.You are responsible for coordinating workshop operations which includes a variety of activities, including but not limited to:Managing workshop daily activities and allocating repair orders to workshop staff.Conducting fault diagnostic and quality control checks on all work performedChecking vehicle safety reports to ensure quality standards are maintained.Undertaking vehicle servicing and repairs when requiredManaging and controlling end to end stock and parts management.Adherence to Health and Safety legislative and RAC requirements What are we looking for in you?Recognised qualification in Automotive TradeMinimum C Class Drivers licence and Motor Vehicle Repairers LicenceThe ability to manage the day-to-day operations of a team.An outstanding level of mechanical servicing and fault diagnostic skillsExcellent verbal and written communication skills, including conflict resolution skills.Strong level of computer literacyThis role requires an individual with proven hands-on leadership ability and experience, excellent prioritisation, and organisational skills along with a genuine desire to develop themselves and others.