At Eagers Automotive, we are working towards our vision of being Australia's most admired Automotive Group. With a legacy spanning over a century and a workforce of over 8,000 employees across Australia and NZ, there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.Workshop ControllerWe have an exciting opportunity for a Workshop Controller to join our team at Volvo Cars Canberra & Phillip Mitsubishi. Reporting to the Service Manager, this role is responsible for coordinating the day-to-day operations of a Workshop. Using your vast mechanical knowledge and exceptional organisational skills, you will ensure customer satisfaction and meet the Dealership targets.About this role:Lead the workshop teamCreate a positive workplace environmentCoach and mentor workshop staffCustomer interactions and road-testingQuality controlComply with manufacturer KPIsWork with management to achieve business KPIs and targetsOversee vehicle repair, procedures, and warranty claimsProvide support with Service Advising and Parts AdvisingMust haves:Technical / Diagnostic Capability and adequate IT Skills for online interaction with Volvo and Mitsubishi technical teams.Dealership Experience highly regardedAbility to demonstrate leadership qualities in a busy fast-paced environmentAbility to interact and engage with CustomersTeam orientedDriven to maintain a high standard and reach KPI targetsWhat's on offer:An attractive salary packageIncentive structureExposure to the latest and greatest way of servicing - be at the forefront of industry changeWork alongside a team & manager committed to your professional success and developmentOngoing Brand trainingAccess to ongoing professional development and career progression within a national leading organisationDiscounted health insuranceEmployee purchase policyDiscounted finance and insuranceOur dealerships pride themselves on customer service and cultivating a safe, productive, and positive work environment. If this sounds appealing to you, please apply today!As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner's Mindset | AgilityYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Workshop Controller?Do you have customer service experience?Do you have a current Australian driver's licence?What's your expected annual base salary?
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