IT & Telecomms System Administration Sydney Permanent / Full Time #4 Best Place to Work in Australia - Hybrid work (50% from home) Friendly and collaborative team.
Training and growth opportunities Work on latest technologies such as Azure Virtual Desktop #4 Best Place to Work in Australia - Hybrid work (50% from home) Friendly and collaborative team.
Training and growth opportunities Work on latest technologies such as Azure Virtual Desktop The company At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day.
We are an Australian owned ICT MSP, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 1,200 enterprise customers.
The Position As part of our Managed Services practice, you'll join our talented Systems Operations Team and bring your expertise and work with our project team to deliver projects and look after the day to day activities that provide support to AC3 and our customers for systems and applications, which includes incident response, tracking and reporting.
Your key responsibilities will be: Work collaboratively with internal teams to deliver comprehensive solutions to customers Manage, maintain and improve the Wintel Systems & Apps services for AC3 and customer systems Provide input into the design and implementation of technical solutions and services for AC3 and its customers Implement and maintain the AC3 Windows based operating systems, hypervisors and application support process and the enforcement of related policies Compile weekly and monthly reports on managed Wintel Systems and Apps Strong emphasis on dealing with customers and service management of tickets etc for incidents, requests, problems and change management.
Skills & experience Previous experience working as an SME for infrastructure and server management Previous experience working for a Managed Services Provider or IT Systems Integrator highly regarded Specialist in deploying, upgrading and supporting Microsoft Server, M365 suite, Exchange online, Azure AD, SharePoint, Dynamics, hypervisors, Azure Virtual Desktop, Citrix, EUC / Digital Workplace applications and services Experience in ITIL change management Excellent communication and interpersonal skills; ability to communicate with multiple stakeholders at different technical levels Industry certifications highly regarded.
Willingness & determination to learn and grow What's in it for you?
Exciting time to join an expanding Multi Cloud Solutions Provider with excellent reputation Varied engagements, environments and clients (corporate and government) Scheduled Investment in certifications & Training.
Company benefits including discounted lifestyle services such as health insurance, salary packaging, and half-day Fridays once a month!
True flexibility in the workplace Focus on internal promotions Convenient Sydney CBD location with state-of-the-art facilities.
Lots of company social events $125,000 base + super + bonus + overtime + 5 weeks annual leave Culture People here have real relationships that go beyond work, and maintaining our awesome culture is a top priority at AC3.
We believe it's important that everyone is heard and treated with respect, whether you have the next big idea or simply a question.
We keep it real and live by the AC3 way.
The 3 simple elements of the AC3 Way are: Work Wise – As one AC3, we put our combined skills to work to ensure we do more good, for much less.
All in service of our customers and each other.
Work Humble – As a team, we bring our authentic selves to the world of tech.
It's our down-to-earth, humble nature that makes us unique and easy to work with.
Work Honest – We're here to do an honest day's work, individually and as a team.
We're constantly looking for opportunities to take the initiative and implement practical solutions.
We'd love for you to experience the AC3 way for yourself!
