With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining, and industry.
Today, we lead the way with great products, unrivalled product support and, of course, the best asset in business, our people.
We are on the search for a customer-focused and highly motivated individual to take on the busy role of Service Coordinator within our Burnie branch.
ABOUT THE ROLE Reporting to the Service Supervisor, this challenging front-line position will suit someone looking to further their career as a leader within our team. Ideally, you will have a mechanical trade background, as you will be required to field technical questions from both customers and service technicians.
What your typical day will look like: Booking and scheduling work in progress Providing clear, accurate, and timely information for new machine build-ups Quotations following inspection work Managing invoices to ensure pricing and product/machine component details are clear and correct Effectively liaising with other departments to deliver effective solutions ABOUT YOU Utilising your mechanical knowledge, you pride yourself on outstanding customer service, as well as your organisational skills.
To be successful in this role you will require the following skills and attributes: Ability to develop and maintain long-term internal and external relationships Excellent organisational skills and the ability to handle several tasks simultaneously Operational experience within the heavy machinery industry A strong commitment to safety, health & environment procedures Why work for us? Joining the William Adams family, you will instantly feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental, and emotional wellbeing.
You will be surrounded by like-minded professionals that are passionate about William Adams values of Integrity, Excellence, Teamwork, Commitment, and Sustainability.
We will provide you with ongoing career and development opportunities, a competitive salary package, and loads of perks via The Hub - our reward and benefits platform with discounts at over 470 retailers such as JB HI-FI, Woolworths, Flight Centre, and more!
Want to know more? Call David in our Talent Acquisition Team on 03 9566 0691 with any questions.
* Applications close on Sunday 29th of September *
How to apply Please click the button below to apply for this position. You will be able to fill out your personal details and share your experience with us.
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