Wholesale Payment Documentation Associate 9 month contractDay rate: $300-350 + SuperKey Responsibilities: Understand the documentary account maintenance needs for Financial Institutions and Corporate clients, serving as the primary contact for clients and offshore branches regarding documentary issues.Oversee client documentation requests, encompassing account maintenance, setup of Electronic Payment Signatory Forms, and managing additions and removals of signatories.Possess a solid understanding of company documentation, including Board Resolutions, Certificates of Incumbency, and Company Extracts.Interpret and act on global documentation requirements effectively.Exhibit strong problem-solving abilities, understanding client needs and responding promptly.Foster robust relationships with clients, grasping their documentary requirements and providing support for their initiatives.Demonstrate effective negotiation skills with both internal and external clients to ensure timely completion of all deliverables.Collaborate with local and regional stakeholders to implement strategies that align with business goals.Maintain disciplined case management practices, ensuring all client requests are logged, tracked, and reported promptly.Comply with all internal and external Service Level Agreements (SLAs) for both internal processes and client interactions.Engage in learning about products and other efficiency initiatives, confidently discussing these initiatives with clients.Work in partnership with Product, Operations, Technology, Compliance, Sales, and Implementation teams to advance the overall franchise agenda.Required Experience In-depth understanding of corporate banking.Experience managing documentation (e.g., Board Resolutions) within a banking environment.Relevant tertiary qualification.Familiarity with banking documentation and products, including domestic and international payments.Proven track record in cultivating and managing client relationships and collaborating with internal stakeholders.Strong skills in influencing, negotiation, and presentation.Excellent analytical and process-oriented capabilities, with a keen eye for detail in complex, matrixed environments.Demonstrated ability to collaborate effectively and build strong partnerships across diverse teams.
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