Personal Banking & Customer Service Advisors - South Sydney Region Part-time and Full-time permanent positions available (20-38 hours per week)Branches include but are not limited to Campsie, Roselands, Hurstville, and MirandaMust be available to work SaturdaysPositions available: Personal Banking Advisors and Customer Service vacancies
How will I help? We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs.
Your role as a Personal Banking Advisor / Customer Service Advisor is a key customer-facing position in our branch network.
You will have quality conversations with our customers every day, creating a stress-free, seamless experience for every person you serve.
You'll be helping our customers with their transactional and savings banking needs, referring them to a team of specialists when required and proactively contacting existing customers via phone or email.
What's in it for me? You will be working for a well-known Australian company where the customer is at the heart of everything we do.
You'll be encouraged to grow and develop your career with us and will be given the opportunity to further yourself through internal secondments and training.
We pay a competitive salary and have great staff benefits and perks including discounted movie tickets, internal shopping sites, and flexible leave options.
You will be valued and supported throughout your Westpac career and can be proud of the company you work for.
We offer generous paid and unpaid parental leave for your nominated primary and support carers, including leave to organise adoptions, surrogacy, and foster care arrangements.
We continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need? Some experience in customer service is a must - especially if it involved you putting your passion into making sales as well.
You'll be confident to build relationships and manage them for the long term.
Any business or financial know-how will definitely be an advantage in making exciting things happen for our customers.
What's it like to work there? We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together.
As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
How do I apply? Start here.
Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone - our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email westpac.com.au.
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