Wellness Program Manager

In this 12 Month Fixed Term Contract as the Wellness Program Manager – you will be responsible for the coordination of industry leading Health and Wellbeing programs and services to Bupa's corporate and university clients. Key to this role is the delivery of a superior level of service to Bupa's clients, the development of professional relationships with key client stakeholders and the maximisation of employee and student engagement. This role contributes to supporting Corporate Partnership Managers in driving meaningful Wellness engagements with clients.
How will I help? Key accountabilities include:
Coordinate the delivery of Health and Wellbeing programs to your allocated Bupa Corporate and University clients.Deliver professional B2B client relationship management and quality service, strive to exceed client satisfaction metrics, grow repeat/renewal business.Ensure the implementation of the programs are focused on maximising engagement and positively influencing healthy behaviour change.Contribute towards managing Health & Wellbeing engagements with clients and positively influencing Wellness planning.Work closely with Corporate Partnership Managers and support with Wellness solutions to clients.Implement strategies to enhance client and customer experiences.Effectively manage health program data to deliver accurate, high quality reports.Ensure you meet financial revenue targets and provide high quality and accurate operational records e.g. invoicing, revenue forecasting.Contribute to the ongoing enhancement of our wellness proposition through the generation of process improvement suggestions and ideas for product innovation and development.What do I need? Experience in health promotion, Wellness Consultations, Wellness program development/delivery (highly regarded).Experience in planning/designing Wellness Solutions or framework for organisations (preferred).A degree in Health Promotion, Science or Allied Health (highly regarded).Experience in client account management or a B2B role (highly regarded).Knowledge of excel, MS office (Intermediate).#J-18808-Ljbffr