Records Management & Document Control (Administration & Office Support)
Full time
At Eagers Automotive, we are working towards our vision of being Australia's most admired Automotive Group with a legacy spanning over a century. We have a workforce of over 8,000 employees across Australia and NZ, offering endless options for career progression.
About the role:
Wangara Hyundai is currently seeking a Warranty Clerk with great attention to detail and amazing organisational skills to join our dynamic team. This position is a 12-month, Full Time, fixed term contract with the possibility of extension covering maternity leave.
Reporting to the Service Manager, this role is integral to the administration support of the Service Department. The Warranty Clerk will process all documentation relating to the service of vehicles within the warranty period, maintaining a professional attitude and dealing with warranty issues in a timely manner.
This includes:
Compile and complete warranty claims following guidelines set by the manufacturer
Keep valid, current and legible records of all claims submitted
Maintain warranty storage of return parts and return all parts requested
Submit transport and hidden damage claims
Complete costing of repair orders and assist in other department costing duties, if required
About you:
If you have brilliant organisational skills, exceptional customer service skills, and a positive 'can do' attitude, we want to hear from you!
You will ideally possess:
Experience with ERA is not essential but desirable
Full Australian manual driver's license
Excellent attention to detail
Experience within costing in dealerships is not essential
Wangara Hyundai is part of Australia's largest automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand.
We are an equal opportunity employer and would love to hear from you if the above details resonate with you!
Eagers Automotive - Moving together.
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