Warranties Coordinator

What's on offer?

Working as a key member of the Warranty team you'll be responsible for providing admin support and will partner with customers to resolve Warranty or Maintenance concerns.

Responsibilities include:

Responding to customer phone calls and emails

Manage and document customer queries

Facilitate suitable outcomes with contractors and suppliers

Regularly liaising with customers

Arranging service inspections for Warranty Assist Managers

Managing diaries and provide support to Warranty Site Managers

What can you bring?

You will be a customer-centric professional who is passionate about furthering your career in the building industry. Ideally you will have transferable skills gained in a similar role.

You will also have:

The ability to deliver an awesome customer experience

Proactively build collaborative relationships

Excellent written and verbal communication skills

Relentless when faced with challenges

A positive attitude and an ability to meet conflicting deadlines

An eye for detail when producing documentation

Who are we?

ABN Group is Australia's leading construction, property, and finance company with operations in both Victoria and Western Australia. We lead the market in every segment from first homes to luxury residences and we exist to deliver the dream of home ownership. In Victoria, you may better know us as Boutique Homes and Homebuyers Centre.

Why work with us?

Reward and recognition programs that celebrate you

Health and wellbeing plans that look after you, including an Employee Assistance Program

A culture of belonging where you get to be you

You get to take your career anywhere you dare to dream – you own it!

Hybrid work arrangements available to support you in work and life

Volunteer opportunities with amazing charity partners

An accessible and supportive leadership team with clear vision and purpose

A values platform that underpins who we are and how we operate

ABN Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion and represents the communities in which we work.

You must have theright tolive and workin Australia to apply for this job.

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