What to Expect At Tesla, our Hub Operations Team Members play an important role in offering fundamental support to Field Teams, Warehouse, and customers on our mission to accelerate the world's transition to sustainable energy.
As a Hub Operations Team Member, you will provide critical material planning and operational support to the field teams and warehouse; liaise with other departments, as well as focus on continuous development of your skills.
We create some of the most innovative products ever made and you will help ensure an equally innovative service to customers. To succeed at Tesla, you must be a self-starter, highly organized, and hard working. You should have a passion for the brand and the ability to thrive in a team environment.
What You'll Do Review/Receive/Pick/Pack incoming and outgoing material deliveries to ensure 100% fulfillment and accuracyMonitor inventory within the system, complete regular cycle counts, and communicate material updates and availability with relevant team membersSource parts from distribution centers and other locations and allocate them to job picksProcess shipments from vendors and cross-check invoice accuracy while following document retention standardsFollow-up with vendors on transit damage and shipment issuesPrepare defective Tesla-manufactured parts for shipment to other Tesla Facilities or third party for Failure Analysis, Remanufacturing or Warranty Replacement.Process, prepare and return non-Tesla-manufactured defective material to vendors under warrantyManage proper disposal of old/broken material and hazardous materials if determined for scrapPick-up and transport parts using van or forklift, when necessary, to support fleet operations and prevent customer re-schedulesMaintain excellent organization of warehouse area to 5S standardOrganize material where it improves pick efficiency and accuracySupport specialized tools and personal protective equipment used by field teamsReport events (injury, illnesses, property equipment damage, auto, environmental release, etc.) immediately to direct managerAdditional responsibilities as assigned to meet business needsWhat You'll Bring Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customersAbility to thrive in a team-based environment and achieve common goalsBe able to complete tasks with little to no supervisionTrustworthy and driven self-starterAbility to effectively handle multiple priorities, organize workload, and meet deadlinesPositive, enthusiastic, and willing to learn about the changes in Tesla products and servicesAble to speak, understand, read, and write effectively in the English languageProficient in Microsoft Office and able to learn new Warehouse Management Systems and toolsAble to obtain forklift certification within 3 months of employment and retain certification every 3 years.Ability to travel to other warehouses or Tesla sites as neededValid driver's license with an acceptable driving historyFollow all environmental health and safety requirementsHigh School diploma or the equivalent in experience Physical Requirements Ability to perform physically demanding work for extended periods of time, up to 12 hours a dayAbility to lift and carry up to 20kgs Repetitively climb stairs, bend, kneel, push, pull, crouch, and reach inside vehicles/ warehousesAbility to find issues in a work process and receive safety signals using sight, touch, and hearingWork around confined spaces and manage chemicalsWear required PPE, including but not limited to safety glasses, safety shoes, hard hats, hi-vis vest, and follow all environmental health and safety guidelines