WA - Control Room Operator (Bankwest) Apply locations Western Australia time type Full time posted on Posted 30+ Days Ago job requisition id JR1327
About the Company As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at www.msssecurity.com.au.
Culture Our employees enjoy working with MSS because we:
Have a high people and culture focus; Offer extensive development and progression opportunities; Provide stability and certainty in a role; Work collaboratively together and are high achievement focused; And because we know how to have fun whilst getting the job done. About the role The position is primarily responsible for providing a security presence whilst remaining alert and focused. You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will also build strong relationships with your internal stakeholders. Duties include but are not limited to:
Greet and direct tenants, contractors, and members of the public. Monitor CCTV footage to ensure that assets are protected, to detect any signs of a security breach. Respond to critical incidents and simultaneously prepare written reports. Interact with key stakeholders including client and building management. Assist with administration tasks when the site manager is off duty as delegated and required by the role. Sign in procedure for contractors that conduct works onsite, ensuring the appropriate work permits / work orders and site inductions have been submitted and completed. Skills and experience Certificate II in Security Operations and WA security license. First Aid certificate. Excellent communication and interpersonal skills. Previous concierge security experience. Prior control room experience. Minimum 2 years in the security industry. Able to work autonomously without supervision. Full WA driver's license. If you are interested in joining the security industry but do not hold a qualification or licence, please take the time to consider our Scholarship Program. Further information can be found on our website www.msssecurity.com.au/employment/scholarships.
How to apply MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV. To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
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