Visitor Information Centre Supervisor

Details of the offer

Weekly Hours: 35
(Flexible working arrangements available, part-time applications considered) Weekly Rate: $1,526.64 - $1,664 (plus superannuation)
You can view the full Position Description by clicking HERE (this link will work on Council's website)
About Orange City Council
Orange City Council is committed to making a positive contribution to both our region and our local community. With around 800 employees, we take pride in being both for and part of the Orange community. Our aim - to make Orange a better place to live today and tomorrow.
Job Responsibilities
Council is currently looking for a dynamic, customer-focused leader to join the Tourism team as a Visitor Information Centre (VIC) Supervisor. With over 60,000 people walking through the doors each year, the VIC is the front door to the Orange region, helping visitors discover the incredible experiences on offer.
The role will be responsible for leading the team in providing outstanding customer service and excellent advice to visitors to the Orange region, and promoting and developing the VIC's retail offering.
If you are a passionate customer service leader who loves to sell our region while also enjoying leading and managing our amazing staff and facility, we want you to apply!
Interested?
To be successful in this position you must:

Hold a Diploma in Leadership or suitable experience
Obtain a satisfactory criminal record check
Able to foster a positive culture of service excellence
Have aptitude to demonstrate effective leadership and experience managing a staff roster
Passion and knowledge of the Orange region
Exceptional communication and customer service skills
The ability to interact with people from a broad customer base
Experience in retail viewed favourably

If you have any queries relating to this role, please contact the Tourism Lead on 02 6393 8205.
Applications close Wednesday 27 November 2024
Please note: Where additional candidates are found suitable from this round of recruitment, a talent list or pool may be created for filling any similar permanent or temporary roles that may become vacant over the next twelve months.

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Nominal Salary: To be agreed

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