Vip Support Officer - Immediate Start

Better than market rates West Perth location Iconic company Are you a tech-savvy problem solver with a knack for making IT issues disappear in the blink of an eye? Do you create calm in chaos, have a great sense of humour and thrive on delivering a personal service? You will be working with a leading mining company where the tech team is committed to providing top-notch IT support to their Executive team, VIP Managers, and staff.
You take pride in being on a first-name basis with your customers, being the face of the business for IT and delivering instant solutions when needed most.
Initial contract until June 30, 2024.
Key Responsibilities Be the go-to person for Executive and VIP Managers when they encounter IT challenges.
Provide exceptional face-to-face and phone support, always with a smile and a dash of humour.
Resolve IT application and hardware issues promptly, ensuring minimal disruption to your leaders at work.
Liaise with escalation teams when a challenge requires further attention.
Continuously learn and grow in the ever-evolving world of technology.
Utilize support ticketing systems to track and manage IT requests.
Office 365 & Active Directory.
If you're someone who gets a kick out of helping others, whether it's untangling cables under a desk or tackling complex application issues, we want to hear from you! Ready to embark on this exciting IT support journey? Apply today with your resume and a cover letter highlighting your relevant experience and your passion for providing outstanding IT support.
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