• Lead and manage the day-to-day operations of our retirement village
• Ensure a high standard of service and support for residents
• Not for Profit tax benefits – more $s in your pocket!
RSL LifeCare is a leading provider of retirement living solutions, dedicated to creating a vibrant and caring community for our residents. We pride ourselves on delivering exceptional service, fostering a sense of belonging, and ensuring our village operates efficiently and harmoniously.
At our core, RSL LifeCare provides care and services to veterans and seniors, and our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.
We are seeking an experienced and compassionate Retirement Village Manager to oversee the day-to-day operations of our 35-unit pet-friendly retirement village.
About the role:
• Oversee all operational aspects of the retirement village, including maintenance, safety compliance, and service delivery
• Build strong relationships with residents, ensuring their needs are met and fostering a sense of community
• Manage the village budget, monitor expenses, and ensure financial goals are achieved
• Ensure the village complies with all relevant regulations and standards, maintaining a safe and welcoming environment
• In consultation with the residents, plan and execute social and recreational activities that enhance their quality of life
About You:
• Proven experience in a management role, preferably within aged care, hospitality, or property management
• Exceptional interpersonal and communication skills, with a genuine passion for working with the senior and veteran community
• Financial acumen with the ability to manage budgets effectively
• Knowledge of health and safety regulations and compliance standards
• Ability to handle complex situations with empathy, professionalism, and discretion
• Occasional travel as required: to Villages within the region and to our office in St Leonards for meetings/training
Qualifications:
• Demonstrated experience in a similar role
• Relevant tertiary qualifications in business management, aged care, or a related field an advantage
• First Aid/CPR certification (or willingness to obtain)
• NDIS clearance (or willingness to obtain)
RSL LifeCare offers a range of benefits:
• A supportive and inclusive workplace culture
• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Leave Loading - 17.5% pay top up on paid leave
• Professional development and training opportunities
• The opportunity to make a meaningful difference in the lives of our residents
It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.
Our commitment to diversity:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team. We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued, and heard regardless of their gender, sexual orientation, ethnicity, or disability.
LocationRL Port Macquarie Le Hamel
About UsRSL LifeCare is a leader in senior living, providing high-quality retirement villages, aged care homes (nursing homes), and personal home care throughout NSW and the ACT. Proudly serving Australia for over 100 years, RSL LifeCare is a successful and growing not-for-profit organisation which began as a haven for war veterans and today is open to all Australians.
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