Venue Operations Coordinator Optus Stadium is one of Australia's premier entertainment destinations, recognised globally as the International Venue of the Year (Stadium Business Awards 2022) and the World's Most Beautiful Stadium (Prix Versailles 2019). Our team pride ourselves on delivering a 'fans first' approach and are dedicated to creating memorable experiences. At the heart of our business, is a high performing and passionate team committed to innovation, inclusivity, and quality. We take pride in being an equal opportunity employer and operate in a vibrant and collaborative environment. Job Purpose We are currently seeking a dynamic and motivated person to join our team as Venues Operations Coordinator. The Venue Operations Coordinator is responsible for assisting the Venue Operations Manager in ensuring all event and non-event day operational activities are conducted in a coordinated, effective and integrated manner. The role coordinates the venue readiness for major events at the Stadium and Stadium Park including sporting events, concerts, festivals, conferences, and meetings. The role works closely with all internal departments including the Events & Venue Management team, Food and Beverage team, Facility Management team, as well as the external Facility Manager and contractors to ensure the safe, efficient, and effective operation of the Stadium. Duties & Responsibilities Booking events, training sessions, non-event day functions, media events, and maintenance activities in the bookings system. Providing and/or coordinating on-site support, as required, for Meetings and Special Events, non-event day activities and special projects. The creation of venue reports, work orders and event day documentation for events day activities. Submitting event specific Alcohol Management Plans for permits where required. Ensuring all patrons receive an outstanding fans first experience and assisting with the customer feedback process. Assisting with managing the Venue's cleaning contractor and ensuring that the venue presentation is delivered to a high standard. Assist the Facilities team with the coordination and delivery of maintenance programs. Actively involved in security and emergency management response within the venue. Perform the role of Event Control Room Manager / Deputy Chief Warden and Event Control Room Assistant / Communications Officer on event days. Management of the weekly scheduling meeting and debriefs. Other duties as may be reasonably requested. Experience and Desirable Skills Strong verbal, written communication and numerical skills. Excellent personal presentation, interpersonal and organisational skills. Strong work ethic. Strong problem solving and analytical skills. Ability to work under pressure and to tight deadlines. Competency across the suite of standard Microsoft products. Competency in Momentus desirable. Proficient in AutoCAD desirable. Qualification in Event or Facility Management (or working towards qualification) desirable. A minimum 4 years' experience in a similar venue / event coordination role. Benefits of working with us Competitive salary and wellbeing benefits. Free Parking. Direct Public Transport links. Discounted On-Site Café. Career Growth: Gain valuable experience in a fast-paced, dynamic environment. Meaningful Work: Contribute to creating unforgettable experiences. Team-Oriented Culture: Collaborate with passionate individuals to deliver world-class events. If you are excited by the opportunity to add value to a high performing team, tasked with delivering a truly fans first experience, then we would love to hear from you. While standard hours are 8.30am to 5.00pm, the nature of the event industry means that you will be required to work outside these hours particularly around events being held at Optus Stadium and Stadium Park. Applications close Sunday 3rd November. Shortlisting for this position will commence immediately and the position may close earlier than stated if we have found a suitable candidate. You will require full working rights in Australia in order to be successful in this role. We thank you for your interest in VenuesLive at Optus Stadium and look forward to receiving your application.
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