Program Coordinator
ITEC Youth
Townsville, North Queensland
About the role:
The Program Coordinator will be responsible for delivering high quality, evidence-based services to statutory child protection clients receiving ITEC Youth services. The Program Coordinator will manage young people's daily individual support planning, as per the allocated caseload or assigned caseload by the CEO, as required, due to the absence of other Program Coordinators. The following list of responsibilities is not exhaustive; a full Position description will be provided upon employment.
Allocate daily individual support plans for each young person. Develop Care Plans with young people, key team members, and stakeholders. Maintain case management responsibilities and participate in all formal and informal Child Safety (DCSSDS) discussions regarding young people and share information with the young person's Child Safety Officer (CSO). Develop and distribute communication regarding young people's activities, tasks, and goals ensuring that appointments and goals are met. Ensure all young people have the opportunity to attend school or an alternative program. Ensure all young people have ongoing medical and dental consultations and treatment as required. Maintain accurate and timely incident reporting. Ensure all shift reports are submitted & verified before uploading to young people's files. Maintain open communication with young people to ensure they are engaged with the program. Maintain adequate household staples such as groceries and cleaning products. Maintain the privacy and confidentiality of workers (ITEC staff and labour hire companies) to the strictest level. What ITEC is looking for:
ITEC Youth is seeking passionate and dynamic program coordinators who are dedicated to empowering young people through innovative programming, fostering a collaborative environment, and driving impactful initiatives that inspire personal and professional growth. The successful candidate will be able to demonstrate the following:
High level of communication skills – both verbal and written. Good understanding of accounts payable and receivable functions. Computer literacy using Windows-based software, internet, email, and Excel. Ability to influence and gain participation and engagement of a wide range of participants. Demonstrated organisational and time management skills. Ability to work independently and in a team environment. Willingness to engage in upskilling opportunities to further develop skillset the organisation feels is necessary to the role. Mandatory Probity:
Current Australian Drivers Licence. Current Working With Children Clearance (Blue Card). Undergo an LCS2 clearance. About ITEC:
ITEC Group empowers individuals by building their capabilities and creating meaningful opportunities through our youth, employment, aged care, and disability support services.
ITEC Group has over 400 employees and operates across Queensland, the Northern Territory, South Australia, and New South Wales. We are committed to a culture where diversity and inclusion are embraced, and we take great pride in our 'We CARE' values: We Care, We Appreciate, We are Reliable, and We Empower.
If you are passionate about being an integral part of a team and enjoy helping the business unit operate effectively, we want to hear from you. ITEC Group is an all-inclusive employer and encourages all to apply. All relevant applications will be considered, and any adjustments will be made to accommodate the needs of the successful applicant.
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