Job Status: Full-Time
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about—helping people see! In this role, you'll become an expert in our brand and our glasses. Whether you're helping longtime Warby Parker fans or first-time wearers, you'll deliver extraordinary customer service across multiple stores to leave them excited and confident about our glasses. Along the way, you'll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You'll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who's eager to help Warby Parker grow. Sound a lot like you? Wonderful—read on!
What you'll do: Work in multiple store locations within your state of licensure, reporting directly to the District Leader or Area Leader Work directly with customers to help meet all of their eyewear needs Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy Check that our finished eyewear meets our optical standards, as well as customer requirements and requests Use your expertise to explain prescription terminology and product offerings to customers Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization Represent our brand to help educate others and get them excited about our values and mission Guide future generations of opticians by offering apprenticeships where applicable Accurately report mileage and travel related expenses for reimbursement Who you are: A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) Comfortable working a variety of shifts and adapting to different store teams Able to travel up to 50 miles by car or public transportation to multiple store locations A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand Dedicated to going above-and-beyond to make customers (and your teammates!) happy An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment Extremely detail-oriented and capable of juggling a wide range of responsibilities Open-minded—you're constantly learning and challenging what you know Someone who takes your work very seriously, but not yourself Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement leave Optical Education Reimbursement Snack Pantry And more (just ask!)
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