Symons Clark Logistics is a 140-year-old, family owned, Port Adelaide based transport and logistics company. Our experience brings with it premium wharf cartage and container transport services, with a focus on providing customers with complete logistics solutions including warehousing, container pack/unpack, distribution, over-dimensional, heavy haulage, project logistics and Australia wide bulk haulage.
The Transport Administration Team Leader is responsible for overseeing the administration team, while managing the end-of-month process and ensuring customer orders are reconciled for invoicing. We are looking for a proactive and detail-oriented leader to enhance our administrative operations and foster a positive customer experience.
What you will be doing… Preparing, compiling, and sorting documents for data entry, while securely storing completed documents. Supplying staff with requested information to support daily operations. Updating and maintaining databases to ensure accuracy and efficiency. Identifying customer needs and taking proactive steps to maintain a positive experience. Responding to customer queries in a timely and effective manner via phone and email. Directing customers to the appropriate information, resources, and channels for assistance. Identifying and resolving administrative issues promptly while maintaining strong customer relationships. Interacting daily with Truck Operators to scan and process dockets. Performing payroll administration accurately and efficiently. Allocating and scanning compliant diary pages as needed. Acting as a 'Process Champion,' participating in the review, development, and implementation of administrative improvement initiatives. Supporting the team in resolving administrative issues and providing guidance. Managing the end-of-month reconciliation process for customer orders to be sent to the accounts team for accurate and timely invoicing. Maintaining a positive work ethic and contribute to a supportive team environment. Do you have… Previous experience in an administration role, ideally within the transport industry. Strong verbal and written communication skills. Ability to work well under pressure and meet deadlines. Demonstrated ability to collaborate professionally across departments. A process-driven mindset with a keen eye for detail. Confidence in using the Microsoft Office Suite. Advanced troubleshooting and multi-tasking skills. Additional Information… Successful applicants will be required to complete a Fit to Work Medical, Drug and Alcohol Screening and Police Check. We will provide all relevant onsite training. Option to work additional hours and/ or weekends. Do you align with Symons Clark Logistics values? Respect – We respect each other and those around us. Accountability – We are accountable for our actions and results including everyone's safety. Integrity – We always act with honesty and will do what we say. Persistence – We work hard with urgency to make it happen. Passion – We have pride and believe in everything we do. Why it's great to work with Symons Clark Logistics… We provide career development opportunities, we believe in supporting, training, and developing our talented employees. Enjoy being part of a fun and flexible work culture. Be supported by mentors who value your input in finding new and improved ways to achieve success. Enjoy a varied work experience, where each day is different and exciting from one day to the next. We are a steadily growing market leader in South Australia with a proud history and at a time of embarking on several exciting changes. We really want you to be able to shine in the application process, successfully demonstrating your strengths - as such we are happy to be flexible around our process.
At Symons Clark Logistics we are proud to be an equal-opportunity employer, we celebrate and value diversity as we know it strengthens and adds value to our dedicated workforce.
As we step into the future of Transport and Logistics, we are committed to providing a working environment that thrives and values diversity; we encourage women, people of
Aboriginal and/or Torres Strait Islander backgrounds, and people with disability to apply.
Please join us in our commitment to fostering a diverse and inclusive work environment. Apply today and be part of a team that values your unique contribution.
Interested in finding out more or have a specific question? Please email [email protected] Interested in applying? Click on the 'Apply' button. Send a Resume detailing your relevant knowledge, skills, and experience.