Relocations Consultant - Parramatta & Greater Sydney Region The role Get your foot in the door into the world of Government and Defence, where you'll be on the road visiting Defence personnel in their homes getting them ready for their relocation.
We are looking for a Relocation Consultant to join our team in Parramatta, NSW.
The significant focus of this position is related to ensuring services are delivered in accordance with contractual requirements.
This includes arranging and completing on site visits to customers' residences to determine the scope of the removal service.
The role is based in Parramatta with local travel within the Greater Sydney region.
As a relocation consultant, you will: Develop strong relationships with providers, establishing mechanisms of review and promote innovative solutions to ensure the successful delivery of contract requirements. Have a working knowledge of the contractual documentation relating to RS Providers including Deed of Agreement, Statement of Requirements and Minimum Standards. Reporting of Provider WHS incidents and safety conversations with the relevant Manager. Ensuring statutory regulations in relation to Compliance and Safety are adhered to by Providers. Understanding the culture of key clients and ensuring swift response and resolution of any service delivery issues. About you To be successful in this role, you will need:
Excellent experience in a customer facing customer service position. Relocations industry experience is a bonus. Intermediate computer skills (Microsoft Office). Excellent customer service skills (written and verbal). This position is 90% on the road - current C class drivers licence is required. Possess initiative, a strong desire to achieve results and a professional work ethic. Flexibility and the ability to adapt to constant change. Must be an Australian Citizen or Permanent Resident. What We Offer: Company vehicle with fuel card provided. Market competitive salary. A positive and collaborative work environment. Opportunities for professional growth and development. Local discounts on services and other special benefits for employees. You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
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