Think Water Cairns is a locally owned and operated business, established in 2017. We are a complete water engineering and fluid management solutions provider, working closely with a diverse range of clients from large scale industrial, commercial, or civil projects, right through to domestic and residential services. We're involved in projects throughout Australia as well as neighbouring countries and no two days are the same. We have an amazing, supportive, experienced team and are now looking to welcome a Trade Counter Sales Specialist.The ideal candidates will be great team players, are passionate about problem solving and are enthusiastic with the drive and willingness to learn.Qualifications & ExperienceKnowledge of plumbing fittings and pipe systems.High level of attention to detail.Honest and committed to work to a high standard.Excellent time management skills with the ability to prioritise tasks to accurately meet deadlines.Advanced written and verbal communication skills.Ability to work autonomously or as part of a team.Tasks & ResponsibilitiesCustomer Service: Provide excellent service by greeting customers, understanding their needs, and offering appropriate product recommendations.Product Knowledge: Maintain a strong understanding of the products available, including specifications, uses, and pricing, to assist customers effectively.Sales Transactions: Process sales transactions accurately using point-of-sale systems, handling cash, credit, and debit card payments.Inventory Management: Monitor stock levels, assist with inventory control, and reorder products as necessary to ensure availability.Technical Support: Provide technical advice and support on product installation or usage when applicable, helping customers make informed decisions.Quotation Preparation: Create and provide quotes for bulk orders or specific customer requests, ensuring pricing is competitive.Collaboration: Work closely with colleagues, including warehouse staff and management, to ensure smooth operations and customer satisfaction.
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