Reports to: Director Sales & Service RMI Australia
RMI are a global manufacturer of high pressure pumps and associated equipment for both the mining and industrial sectors.
For over 100 years, RMI has been a preferred supplier to the longwall coal mining industry, powering hydraulic roof supports and as part of the dust suppression systems.
RMI's Industrial market includes Descaling, Forging, Extrusion, Rolling, Hydrostatics, Power generation, Industrial cleaning and filtration applications.
The Sales Manager (SM), South East Asia (SEA) is responsible for all activities related to this business unit, including expanding the market position in the assigned vertical markets and potential new market/products or segments.
This position provides input relative to the formation and improvement of the organization's sales and marketing plans.
This position is located within the SEA region with regular (60% to 75%) travel throughout the South East & North Asia sales area.
Key Accountabilities:
Sales Growth, Customer and Business Management
Engage with existing users to promote and drive the sales of spare parts and services, identify system upgrade and end of life replacement opportunities.
Build relationships with consulting engineers, EPCs, contractors, and OEMs to increase market awareness of the RMI product range.
Lead and deliver business plans for the RMI Mining and Industrial segments, including customer development plans for new products or segments within the defined region.
Identify, appoint, and manage sales agent partnerships and agreements.
Prepare quotations to customer specifications using relevant tools and technical documentation within required timescales.
Promote RMI's value proposition through presentations, exhibitions, tradeshows, and embedding into quotations.
Facilitate technical assistance to customers and follow up on queries and enquiries as required.
Provide feedback on sales opportunities, technical issues, competitive position, and market intelligence.
Collaborate with internal teams to achieve objectives, including product design, estimating, production & supply chain management, and aftersales services.
Participate in RMI global business meetings.
Use the company CRM Tool to track opportunities and achieve order input targets in line with budgeted requirements.
Forecast order input in accordance with established company practice and by utilizing a Sales Pipeline.
Project, Team and Product Development
Define technical specifications for products and services with both internal and external suppliers.
Project manage contracts when required, supporting project engineers when necessary.
Conduct market analysis for revenue potential and pricing strategy.
Assist in the development of the product range, including conceptual designs, component selection, prototype production, testing, and certification.
Ensure adherence to all relevant local and international standards.
Review customer contracts, products, and procedures to reduce cost base and increase efficiencies whenever possible.
Role Requirements
10+ years of experience working in a customer service-oriented organization.
10+ years of direct customer sales and channel partner experience.
10+ years of experience managing long sales cycles including multi-functional project alignment.
Demonstrated knowledge of industrial and/or mining pumping systems.
Strong computer literacy with Microsoft Office Suite and CRM.
Creative problem-solving skills and conflict management within different organizations.
Ability to break down complex problems and provide clear recommendations.
Strong, team-oriented leadership skills with a bias for action.
Self-directed with ability to work autonomously and collaboratively.
Ability to communicate in an open and authentic manner.
English and local language required.
Job Features Job Category: Sales
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