Your Future Role
As a Business Advisor - Inside Sales, you will focus on nurturing and expanding relationships with a portfolio of existing customers.
You will proactively reach out via outbound calls to understand their evolving needs, upsell and cross-sell relevant products, all whilst providing an exceptional level of support and service to ensure their continued satisfaction and loyalty.
Proficiency in SEO, SEM, Social, Websites, Digital Display products, B2B selling experience and ability to deal with multiple internal systems is advantageous.
This role is a Permanent Full-Time Position, working from home (WFH) within Australia.
Reporting to the Inside Sales Manager.
Your Responsibilities
Conducting outbound and virtual calls to existing Thryv customers to grow and maintain current customer product offerings.
Acquire and develop new business opportunities - both inbound and outbound calls.
Achieve contact Centre KPI's as set out by the business.
Achieve monthly sales targets as set out by the business.
Ensure acceptable workflow, close rates, and complete sales campaigns are achieved on time.
Ensure all benchmarks for revenue and customer numbers are met.
Adhere to activity requirements as directed by your manager.
Forecast expected sales return customer by customer to sales manager.
Ensure you comply with all Thryv policies & legislation with internal and external customers and complete compliance training.
Ideal Candidate
To excel in this role you must be driven, resilient, possess exceptional communication and negotiation skills, a deep understanding of sales processes and a passion for driving results.
What You Offer
Highly developed knowledge of the digital media landscape/market & SaaS.
Proven experience in achievement of sales targets.
Strong customer focus and customer relationship management skills.
Understanding of their Small-to-Medium Enterprise (SME) marketplace.
Comfortable working to strict deadlines.
Highly self-motivated and energetic.
What We Offer
Become part of one of the leading SaaS and platforms businesses on the Australian market.
Annual salary and performance-based recognition reviews.
Learning and development support, internal growth opportunities.
Companywide and team events to celebrate success.
A diverse and collaborative team culture.
A competitive salary and bonus structure.
Up to 12 weeks Paid Parental Leave.
Access to EAP.
Generous commission structure.
Access to hundreds of discounts and savings with external retailers.
Next Steps
With this role commencing on 18th February 2025 , apply now and become a part of the Thryv family as a leading Global SaaS Company and be appreciated, rewarded and recognised.
Application Method
Only online applications through the specified platform will be considered.
Direct email applications will not be eligible for shortlisting.
Please feel free to reach out to Brianna Alter Talent Acquisition Specialist at Thryv on 0436 606 690 or for a confidential discussion.
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