The Working Party is seeking to hire a Delivery Manager to deliver outstanding service to our well-known roster of clients. You'll work closely with our team of expert strategists, designers, and developers to execute improvements that deliver commercial outcomes and measurable success.
Type of employment
Full time
About the role Previous types of work experience that would suit the role include eCommerce/Online Manager, Account Managers from agency or brand side, eCommerce Strategist, Digital Marketing for eCommerce brands. Experience working with Shopify, or in the fashion, beauty, and lifestyle sectors is desirable.
The day to day: Ownership of high-quality relationships with clients, our multidisciplinary team, and other stakeholders and partners. Be the first point of contact and knowledge holder for your portfolio of projects and brands. Collaborate with the Business Development Managers and Strategists to define, plan, and execute projects. Run project tasks through each sprint and update the team each morning at stand up. Follow our unique, documented production framework – identify opportunities for improvement and raise these through the appropriate channel. Manage allocated budgets for each project and delivery timelines. Update the management team with detailed project reports and portfolio updates weekly. About you You'll be highly organised, already using a task management system to capture and prioritise tasks. You understand that working in a reactive way to email or other inputs is not effective. Your communication skills are naturally clear and precise. You deliver on your word. You'll have had some exposure to budget management and financial accountability. You'll have had some exposure to project planning, scope writing, and functional spec development. You'll have had some exposure to sales or business development activities. You have a high level of skill and ability when it comes to calendar and meeting management. You understand the value in setting agendas, allocating preparation time, and post-meeting time to capture, allocate, and prioritise tasks. You'll have a high level of proficiency in one or more of the many project management tools on the market and in other tools such as Excel, Slack, Keynote, GA, etc. Where you have identified a skill gap you are or have engaged in learning to improve in that area. You have an understanding of eCommerce trends and best practices within the industry. You're also keen to expand this knowledge through both on-the-job and self-directed learning. Finally, you'll be comfortable taking accountability for your decisions and actions. We value honesty, integrity, curiosity, collaboration, and believe we achieve the best outcomes when working as a team. Job benefits and perks Professional development support and training A MacBook Pro and Apple accessories Lots of internal education from your colleagues & external education from industry experts Teammates based in Melbourne, Sydney, Perth, Adelaide & Auckland Competitive salary with scheduled annual reviews Most likely some new friends About The Working Party We design and build best-in-class eCommerce websites on Shopify Plus for retailers with complex technical requirements, who value brand and seek rapid growth through innovation. Our clients are market leaders — pushing boundaries and capitalising on opportunity at home and abroad.
We built the first Shopify Plus site in Australia and have been leading eCommerce development on Shopify Plus in the region since with clients including JB Hi-Fi and KOOKAÏ.
If you're keen to learn more or think this sounds like you, please shoot through your application.
Direct applicants only, no recruiters.
From the studio 1 / 5
"It's a supportive team where everyone helps each other and it's encouraged. There's a culture of learning and growing our individual skills while appreciating each other's strengths."
Geoff - Front End Developer
"The folks there have been at it for a while and form an honest and direct relationship with their employees."
Dominik - Front End Developer
"Everybody is keen to collaborate and help solve problems for clients, rather than just leaving you to it. They are also top of their game in eCommerce."
Iain - Digital Strategist
"The Working Party fosters a vibrant culture, with team members that support and encourage one another in finding solutions to complex problems."
"It's a team that challenges possibilities and encourages a rare skill set of unique individuals all thriving to achieve common goals of client success and pushing boundaries. Anything is possible!"
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