Test Manager Overview of Citi: Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
The opportunity: We are currently looking for an experienced Test Manager who thrives on complexity, challenges and stakeholder engagement. If you are passionate about change, enjoy challenging environments and have a successful track record in delivery, then we want to hear from you. We are a flexible and diverse employer that supports a range of different types/styles/preferences of working.
The role:
The primary purpose of the Test Manager is to ensure new systems launches and existing system upgrades deliver the required functionality to the quality expected. The Test Manager will work with sponsors and key stakeholders to assess the risk appetite and devise a test strategy and plan. They will oversee the execution of the plan and provide a go/no-go recommendation to the sponsors at the end of the testing phase.
Test Managers will also be responsible for driving the implementation of the Test Strategy, focused on "shifting to the left". This includes more involvement with the BAs and development team to ensure requirements are unambiguous and match client expectations. We work with both Agile and Waterfall methodologies.
Key Responsibilities: Work with sponsors/stakeholders to understand the risk appetite for any system change.Define test strategy, both internal testing and Joint Client testing.Apply Shift to Left testing approach with Vendors/BA's/Stakeholders and Clients to manage risk within Testing.Define and manage progress of Testing plan.Manage Level of Effort and timelines for testing.Manage workshops with Business SMEs/BAs/Client.Manage creation of test scripts/cases for execution in user acceptance testing (both internal and external) phases.Manage execution of test scripts and review actual results against expected results, in accordance with the prescribed test plan.Co-ordinate development and execution of Automated test scripts.
Chair Defect calls and work with the system supplier to analyse and resolve defects identified during all test phases.Provide daily reporting on test execution & defect management to the Test and Project Managers.Create and maintain productive working relationships with peers, the clients and the vendors.Produce go/no-go recommendation based on test execution results.Development Value: Gain a wider knowledge of the clients' business models and Citi's end-to-end processes and the Citi Operating Model.Develop the individual's awareness of business risk and understanding of cost/benefit decision making.Working with and coordination of colleagues across multiple global sites and a multi-client base.Skills: Ability to plan and organise work.High level of attention to detail.Numeric skills.Ability to execute actions according to a prescribed plan of activities.Communication and interpersonal skills.Ability to work under pressure against aggressive deadlines.Ability to work as part of a team, and also work independently with minimum supervision.Ability to manage a team of Test Analysts to ensure Testing Project plan is on track.Ability to communicate and articulate to Senior Stakeholders Testing progress and escalation of blockers.Working closely with Client Stakeholders and collaboration during planning and Test execution.Knowledge/Experience: Previous experience of following and reporting on progress against test plans.Previous experience in fund accounting.Previous experience of user acceptance testing, including managing, planning, defining the approach, scripting and test execution.Principles of quality process improvement, Shift to Left approach.Experience of using ALM/JIRA to manage Business requirements, Test lab, Test Plan and Defects.Experience using Multifonds (fund administration). Other related Citi systems desirable.Job Family Group: Operations - Core
Job Family: Operations Project Management
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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