Test Center Administrator - Melbourne, AUPearson VUE (www.pearsonvue.com) is the global leader in delivering high stake exams to professionals and industries through their worldwide network of test centers and partnerships. Pearson VUE empowers millions of people to get their certifications and licenses in almost every industry to make progress in their lives and advance their careers.
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Casual Test Administrator to join our team at 1010 Latrobe St, VIC 3008. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts across Weekday (Monday to Friday) and Weekend (Saturday and Sunday). Our operating hours are between 7am and 11pm. We offer an attractive pay rate of $35.87. Candidates must be open to flexible work shifts in the morning and evening. This is strictly a Casual position and will remain as such.
As a Test Administrator, you'll be responsible for: Providing exceptional customer service and a secure exam delivery environment.Complying with all testing procedures and strictly adhering to company policies.Checking and verifying candidates' identification against test registration and helping them to set up for tests.Explaining the exam procedures and proctoring/invigilating candidates while testing.Troubleshooting with internal departments to fix any technical issues.Escalating any policy breaches immediately to relevant business personnel.Completing light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.Other ad hoc duties as directed.To be successful in the position, you'll have: A high school diploma or equivalent is required.Minimum of 1 year customer service experience is preferred.Experience proctoring or invigilating exams is highly desirable.Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).Must be able to sit for long periods of time and be able to bend and lift up to 20 lbs independently.Must be comfortable in a quiet testing environment, able to hear soft voices and see details from a distance.Core Competencies: Detail OrientedCommunication SkillsProblem SolvingCustomer FocusEthics and ValueWhat to expect from Pearson: Pearson is one of the 10 most innovative education companies of 2022. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, and all individuals are supported in reaching their full potential.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.
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Job: TESTING CENTER
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
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