Teradata Customer Interaction Management(Cim) - Contract - Melbourne

Melbourne, Australia | Posted on 10/23/2024Urgent requirement of Teradata Customer Interaction Management (CIM) - Contract - MelbourneRequirementsCustomer service: Respond to customer requests and queries, and help with customer issues.Customer relationship management: Analyze customer needs and information to improve customer relationships and experiences.Customer database: Keep the client database up to date.Order processing: Process and fulfill orders.Business process improvement: Implement solutions to improve customer service operations.Training: Train new employees and develop training programs.Team supervision: Supervise the customer service team.Surveys: Write reports and maintain documentation of issues and resolutions.Recommendations: Create recommendations for best practices.Promotions: Inform customers of upcoming promotions or deals.Duration: 01 Month and possible extension.Eligibility: Australian/NZ Citizens/PR Holders only.#J-18808-Ljbffr