Telstra Retail: Customer Service & Sales ConsultantApplyLocations: Melbourne, Greensborough Plaza Shop 258 259 25 Main St, Telstra Store Point Cook, Telstra Store Brunswick, Telstra Store CamberwellEmployment Type: PermanentClosing Date: 8 Sept 2024 11:59pmJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionOur purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.Every day is different.A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. You will be continually trained on all the latest cutting-edge tech and gadgets to support and solution for our customers.We offer the perkiest of perks:30% off Telstra servicesExclusive discounts and offers across 240 brands and partnersA flexible, inclusive approach to parental leaveUnlimited access to 17000 learning programsMonthly performance rewards and recognition programsIs it you we're looking for?A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:The ability to easily build a connection with a variety of new and existing customersAn appetite to quickly develop customised solutions for customersA drive to reach (and exceed!) sales targets and KPIsThe hunger to learn and grow within the roleA positive and resilient approach to customer serviceExperience in a customer-facing roleHit Apply now!After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.About UsWe're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General's Office to the Australian icon we are today, we've always been committed to being a great place to work.Recruitment SupportWe are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox.
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