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Technical Support Representative

Details of the offer

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.The Opportunity & Responsibilities:We have a great opportunity for a qualified and highly experienced Electrician with extensive knowledge on mining equipment.This role is a permanent full-time opportunity based out of Mackay supporting various Mine Sites throughout this region.The core responsibilities for this position are:Look at ways to maximise Komatsu equipment's availability, reliability and productivityProviding technical support, diagnostics and troubleshooting for Komatsu fleetReporting on regular machine issuesCreating detailed technical documentation and providing recommendations / resolutions for equipment performance issuesRole Located: MackayRoster: 7 days on and 7 days off, Thursday to Wednesday, day shift onlyRemuneration: Approximate salary of $150,000 - $165,000 per year, plus fleet vehicle and paid accommodationKomatsu Benefits:Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave plus many more family friendly benefitsFinancial:Company funded Income Protection InsuranceCareer:Recognition, awards, flexibility, further education studies and internal career developmentHealth:Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel:Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: $3000 referral payment for referring a successful new employee to KomatsuYour Knowledge, Skills and Abilities:Must have your Cert III or Equivalent in Electrotechnology (Electrician) & QLD Electrical LicenseExperience working as a Field Service Technician is preferred with exposure to breakdown, repairs and diagnosticsPrevious experience working in a mine-site is preferredAbility to read and understand hydraulic and electrical drawingsAn understanding of maintenance targets including availability, reliability, parts management and component life cycle managementAbility to analyse / troubleshoot complicated hydraulic, mechanical and electrical technical problems and provide solutionsCurrent driver's licenseGood understanding of computer systems and Microsoft OfficeAbility to work unsupervisedReady to get started? Simply hit the apply now button! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.
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