Technical Support Representative

The Opportunity & Responsibilities:This role is a permanent full-time opportunity based out of a client site in the Bowen Basin.The core responsibilities for this position are:Look at ways to maximise Komatsu equipment's availability, reliability and productivityProviding technical support, diagnostics and troubleshooting for Komatsu fleetReporting on regular machine issuesCreating detailed technical documentation and providing recommendations / resolutions for equipment performance issuesRole Located: Bowen Basin (mine-site)Shift: 7 days on and 7 days off, Thursday to Wednesday, day shift only.Remuneration: Approximate salary of $150,000 - $165,000 per year, plus fleet vehicle and paid accommodation.Your Knowledge, Skills and Abilities:Must have your Cert III or Equivalent in Electrotechnology (Electrician) & QLD Electrical LicenseExperience working as a Field Service Technician is preferred with exposure to breakdown, repairs and diagnosticsPrevious experience working in a mine-site is preferredAbility to read and understand hydraulic and electrical drawings.An understanding of maintenance targets including availability, reliability, parts management and component life cycle management.Ability to analyse / troubleshoot complicated hydraulic, mechanical and electrical technical problems and provide solutions.Current driver's licenseGood understanding of computer systems and Microsoft OfficeAbility to work unsupervised.
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