Technical Specialist - NSW Workers CompensationGallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator.
We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations.
We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.
Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding.
It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.
We also offer supportive learning and career pathways and provide ongoing access to training and career development.
We invest in our people through strong succession planning and have a number of mentoring and training programs available.
There are some great things happening at GB as we continue through a period of exciting transformation and change, including the introduction of dedicated specialist hubs within our claims functions that are truly unique to the market and our service offerings to injured workers and clients alike.
And, we want YOU to be a part of it all!
Gallagher Bassett's service delivery model has been built to support holistic and tailored recovery and return to work (RTW) strategies to deliver superior outcomes.
Our model focuses on specialisation and segmentation by injury type and claim duration, enabling alignment of the right skillset to the right role.
Key features of our model also include:
Dedicated Hubs of Expertise who provide guidance and support for Claims ConsultantsOpportunities to specialise in a specific functionCentralisation of several Technical and Legislative functions to empower Claims Consultants to focus on recovery, RTW and service deliveryVariety of new and exciting career pathways across the lifecycle of a claimSupport to focus on high-value tasks through administrative and continuous improvement functions, decision support tools and innovative solutionsIn this visionary approach to our claims model as a start-up and disruptor to the market, we are offering a new Technical Specialist opportunity with a unique focus on Work Injury Damages, fraudulent and litigated claims, allowing you to lend your experience to build and grow the technical expertise, operations and processes across the function.
ResponsibilitiesAdvise and provide technical support and advice to case management teams on a range of legislative activities and decisionsCoach and mentor case management personnel, and collaborate with our additional Mental Health, Injury Management, and Return to Work communities of practiceUndertake quality assurance and auditing on claims decisions and activities, such as WPI claim reviewsParticipate in key business projects and initiativesQualificationsSignificant experience in technical or case management roles within a workers compensation setting, with demonstrated experience in litigated claims managementExceptional time management and organisational skillsExcellent attention to detailHighly developed communication skills, with the ability to engage at all levels of organisationA strategic mindset and approach to workA strong sense of team and collaborationA resilient attitude #J-18808-Ljbffr