Technical Services Deployment Technician - Desktop Support

About the Company Our client is a world-class end-to-end IT services provider who works with organisations from all sectors around the globe.About the roleWorking in a Field capacity, you will have the opportunity to be involved with various Infrastructure and hardware projects. These projects can vary from Retail projects including Point of Sale decommission and rollouts working with printers, scanners and till systems or corporate projects including working with desktops, laptops and tablets and providing various support tasks.While the initial project will be located in Toowoomba, subsequent work will often be conducted at different sites around Queensland. When working at regional sites, travel will be arranged, and expenses paid for by the client.This role has an ASAP start and is through to the 13th September with potential to extend, depending on performance and capacity.Schedule/hours8:00am - 4:00pm. Standard projects will be full time (40 hours per week) 7.5 hours a day claimable (8 hours scheduled with a 30min lunch). Customer may ask for additional hours. Work is ad-hoc in nature therefore, there are NO guaranteed hours. Every effort will be made by this client to involve you in suitable projects and shifts. Hours worked outside of ordinary hours will result in penalty rates.ResponsibilitiesAct as third-level support escalation point for tickets requiring on-site investigation and resolution.Take direction from, and work with, other on-site or remote team members as required.Troubleshooting with Desktop/Laptop/Networking.RequirementsMandatory:Experience with ticketing systems.Excellent communication skills.Strong technical literacy.Must pass a police check prior to commencing.Successful applicants will be required to purchase and carry a small toolkit.Full, clean QLD driver's License and your own vehicle to use when travelling to sites.Ability to travel to project sites (City locations and regional).Ability to work full-time hours.To apply please click the 'Apply Now' button.Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
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