Technical Operations Manager page is loaded Technical Operations Manager Apply locations Canberra, Australian Capital Territory, Australia time type Full time posted on Posted Yesterday job requisition id R2085345 Title:
Technical Operations ManagerYour KBR future – delivering solutions and changing the world About KBR: We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world. KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.
For 65 years, KBR and its heritage companies are proud to have delivered some of Australia's largest and most complex projects.
With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.
We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.
KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.
Learn more about our business here .
The Opportunity: The Technical Operations Manager is responsible for leading the technical delivery of client ICT requirements to ensure that systems and networks are running smoothly. This includes building and leading a team of ICT professionals, and providing guidance and support to ensure that existing KBR clients are supported. The Technical Operations Manager is expected to understand KBR's business needs and to work closely with other stakeholders (both clients and other contracted agencies) to ensure a consistent delivery of service in alignment with relevant Service and Operational Level Agreements.
The Technical Operations Manager will work closely with the leadership within the Mission IT and Security Solutions reporting directly to the Program Manager - Strategic Systems to ensure that customers' technical requirements are understood by KBR. The Technical Operations Manager will collaborate with technology vendors and service providers to ensure that the clients technology needs are met, and that policies, procedures, and processes are updated to improve operations efficiency.
The role requires a high degree of autonomy and a collaborative approach to working in a team to develop solutions that will ultimately promote growth and capability development in the Mission IT and Security Solutions line of business.
Responsibilities The key responsibilities of the role will include, but are not limited to:
Responsible for the technical delivery of Service Operations across several government networks of varying size and classification
Building and developing a KBR technical workforce for the provision of help desk requirements across Australia
Liaising with delivery teams to determine solution execution and implementation approaches, risks and mitigations
Assess system performance and recommend improvements to the Program Manager – Strategic Systems
Provide updates to stakeholders on issues rectification where an ICT incident occurs, including the provision of services required to be delivered on a 24/7 basis
Continually research current and emerging technologies and assess the business impact of technical choices when making recommendations
Qualifications, Skills and Experience Essential: Experience working with government ICT products, services and programs
Proven work experience as an Operations Manager or similar role
Strong organizational, communication and leadership skills
Technical proficiency and knowledge of IT infrastructure, networks, and systems
NV1 Security clearance (with the ability to upgrade to NV2)
Desirable: Previous project management experience is advantageous
In-depth understanding of coding languages,
Bachelor's degree in information technology or computer science is preferred
Demonstrated history of implementation of Continuous Service Improvements
What we will offer you: A workplace culture certified as a Great Place To Work
Flexible working
Competitive salary (including annual reviews)
Paid parental leave
Income protection
Corporate rewards
Salary packaging/Novated leasing
Employee stock purchase plans
Flu shots, skin checks and discounted private health insurance
Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now! KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present. KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply. As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences. #LI-JAW1 Similar Jobs (1) Senior Engineering Manager locations 2 Locations time type Full time posted on Posted 7 Days Ago
KBR — Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives.
In everything we do, we are guided by our ONE KBR Values: We Value Our People – We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential.
We Deliver – We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders.
We Are People of Integrity – We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what's right for the planet, the communities where we work, and our people is good for business.
We Empower – We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed.
We Are a Team of Teams – We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.
We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals.
Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries.
At KBR, We Deliver. Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of KBR's name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position.
KBR will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.
#J-18808-Ljbffr
