Job Description - Technical Business Analyst (261709) UGL is a diversified services company delivering critical assets and essential services that sustain and enhance the environment in which we live. Our capabilities extend across a broad range of services and whole-of-life solutions for diverse industries, utilising world leading, sustainable and innovative technologies.
We partner with some of the world's largest blue-chip companies, government agencies, private enterprise, and public institutions.
Career progression & a long-term opportunity of making an impact with a high performing, collaborative and professional team are just some of the benefits that UGL Transport will offer you.
Who Is UGL Regional Linx? UGLRL is a wholly owned subsidiary of UGL. We are headquartered in Orange, NSW and operate several regional depots throughout the state. UGLRL is committed to creating and maintaining job opportunities for people in regional and rural communities. More than 80% of our UGLRL workforce is located along the CRN. Our workforce understands what it means to be regional and is committed to the needs of our customers, passengers and communities.
The CRN – Country Regional Network ensures the safe movement of people and goods throughout the regions of NSW, and links Sydney to many of the State's important regional centres. UGLRL is proud to be entrusted with the operations and maintenance of this important piece of rail infrastructure.
Job Purpose The Technical Business Analyst supports the Business Systems utilised by UGL Regional Linx staff, ensuring they facilitate business goals and priorities.
Key Responsibilities Provide Subject Matter Expertise on the UGL Regional Linx business systems and processes. Gather, analyse, and document business requirements and translate them into detailed technical specifications. Perform process mapping, gap analysis and requirements elicitation to identify areas for improvement. Ensure the appropriate maintenance of business systems to support business goals and priorities. Create, modify, and ensure the accuracy of reporting and dashboards, in conjunction with the Data & Reporting Analyst. Support the regular internal and contractual reporting processes through the establishment and maintenance of effective and accurate automated reporting mechanisms. Support and maintain SharePoint and Teams sites including the architecture, permissions, and troubleshooting. Maintain system documentation and processes. Provide assistance to UGL Regional Linx staff and management in obtaining support and services, escalating within UGL, CIMIC and vendors where required. Support and execute the ongoing configuration changes and maintenance of data as required by the business and in line with applicable standards and processes. Assist other members of the Business Systems team in the execution of their duties. Collaborate closely with other team members to ensure common knowledge transfer, appropriate division of duties and the support of their duties during periods of absence. Qualifications and Experience Relevant educational attainment and technical qualifications, or a combination of experience and education. Desirable: an appropriate technology degree. A minimum of 3 years relevant post-graduate experience. ESSENTIAL TECHNICAL EXPERIENCE Microsoft Power Platform (Power BI, Power Automate). Microsoft SharePoint. Microsoft Dynamics 365 Customer Experience. About Us UGL is well-known and respected for providing end-to-end engineering, construction, and maintenance services within rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world's largest blue-chip companies and government agencies, private enterprises and public institutions. We are a member of the CIMIC Group of companies.
At UGL, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally diverse backgrounds to apply.
Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a national criminal history check and for you to undergo pre-employment medical assessment including drug and alcohol screen.
Ref:261709
Discipline : Business Analyst
Primary Location : Australia-NSW-Blue Mountains & Central West
Work Type : Full-time
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